Set Up a Voucher Redemption Promotion

If you plan to reward customers with vouchers, you must define a voucher redemption promotion for each voucher product. Each voucher redemption promotion requires a reference to the program-level attribute for the voucher number.

To create a voucher redemption promotion:

  1. Open the required program.

  2. Create a transaction attribute for the voucher number. You could call it Transaction Voucher Number or something similar.

  3. Open the Promotions screen and create a new promotion.

  4. Complete the necessary fields for a redemption promotion.

  5. In the rules, create a Redeem Voucher action. It must reference the voucher number attribute, for example: IF [Transaction Voucher Number] isn't blank THEN DO Redeem Voucher Voucher: [Transaction Voucher Number].

  6. Save the promotion.