1. Extending Loyalty
  2. About This Guide

1About This Guide

This chapter contains the following:

Audience and Scope

This guide provides information on how loyalty program administrators extend specific elements of Oracle Loyalty in relation to enrolled members and their respective transactions.

Before extending Oracle Loyalty members and transactions, you must perform the tasks relating to simplified UI documented in the complementary Oracle Applications Cloud Configuring Applications Using Applications Composer guide, which is frequently referenced in this guide. It assumes that you're familiar with the functionality provided with Oracle CX Sales and B2B Service, and that you have set up Oracle Loyalty.

You can extend the following objects in Oracle Loyalty:

  • Oracle Loyalty Transaction homepages and work areas (Create and Detail pages)

  • Oracle Loyalty Member homepages and work areas (Create and Detail pages)

  • Oracle Loyalty Program and work areas (Create and Detail pages)

  • Membership cards and voucher fields (child object of Loyalty Members)

  • Redemption Products (child object of Loyalty Program)

  • SOAP API

  • REST API

  • Analytics

  • Import and export management for Member objects, and child objects

  • Import and export management for Transaction objects, and child objects

  • Bulk export management for Member child objects

Note: In this application, the Service Request object is a related object. For more information on importing and exporting related objects, see the chapter Importing and Exporting in the Oracle B2B Service Implementing B2B Service guide.

This guide explains how to use Application Composer to extend Oracle Loyalty objects, for example:

  • Which Oracle Loyalty attributes are extensible

  • How to add child objects to the Loyalty Member and Loyalty Transaction objects

  • How to change attribute labels for the Loyalty Member and Loyalty Transaction objects

  • How to change page layouts for the Loyalty Member and Loyalty Transaction pages

Related Topics

Related Guides

You may want to consult other guides in addition to this one as you implement, administer, maintain, and use Oracle Loyalty.

For example, Oracle Applications Cloud Configuring Applications Using Applications Composer introduces you to simple, common configurations of Oracle Loyalty. If you want more information on importing and exporting data in Oracle Loyalty, see Understanding Import and Export Management for CX Sales and B2B Service.

Related Topics