5Test the Integration

This chapter contains the following:

• Preface

• Activate the Integrations in Oracle Integration Cloud

• Create a Member in Oracle Loyalty Cloud

• Change a Member's Tier in Oracle Loyalty Cloud

• Assign a Voucher to a Member in Oracle Loyalty Cloud

• Monitor the Integrations in Oracle Integration Cloud

• Ensure that the Emails are Received

Preface

This chapter describes the required tasks to test that the integration works as expected.

Activate the Integrations in Oracle Integration Cloud

The first step in testing your integration is to activate the integration flows in Oracle Integration Cloud.

To activate the integrations:

1. In the Oracle Integration Cloud navigation pane, click Integrations.

2. In the Integrations list, locate the integration you want to activate (for example, program_name_Member_Create, program_name_Member_Update, or program_name_Voucher_Create).

3. Click the icon to activate the integration.

4. In the displayed Confirmation dialog, ensure that you have selected Enable Tracing.

   When you select Enable Tracing, Oracle Integration Cloud collects detailed logging information about messages processed by this integration flow at runtime. This can aid in troubleshooting issues, however, detailed tracing might impact performance. To disable tracing, you must deactivate the integration, then reactivate it without selecting the Enable tracing check box.

5. Click Activate.

6. Activate all the remaining integrations.

Create a Member in Oracle Loyalty Cloud

When you enroll a member in a program, Oracle Loyalty Cloud automatically enrolls the member in all active promotions in the program. The member automatically is in the default tier for the program. To test the integration, enroll a new member in the Loyalty program you're using.

To create a member in Oracle Loyalty Cloud:

1. Click the Loyalty icon, then the Member icon.

2. In the Member screen, click Create Member and complete the necessary fields to create an individual member as follows:

   1. Choose Individual in the Type field, and choose an existing contact or create a new contact.

   2. Complete or update the member fields as required.

Change a Member's Tier in Oracle Loyalty Cloud

Typically, promotions change members' tiers when the members have accumulated the necessary number of points or some other necessary action needed to qualify for a different tier. However, you can manually change the member's tier.

To change a member's tier in Oracle Loyalty Cloud:

1. Navigate to the Loyalty Members screen.

2. Click the name of the member you're using to test the integration.

3. Click the Tier icon.

4. Click the Change Current Tier button, and complete the necessary fields.

Assign a Voucher to a Member in Oracle Loyalty Cloud

You can set up promotions to issue vouchers, for example, when a member has accumulated the necessary number of points. However, you can also manually issue a voucher for the member.

To assign a voucher to a member in Oracle Loyalty Cloud:

1. Navigate to the Loyalty Members screen.

2. Click the name of the member you're using to test the integration.

3. Click the Vouchers icon.

4. Update the voucher fields as required.

Monitor the Integrations in Oracle Integration Cloud

You can monitor the status of the integrations using the Tracking page in Oracle Integration Cloud.

To monitor the integration on Oracle Integration Cloud:

1. Go to Integrations, then click the left arrow (<) next to DESIGNER.

2. Click Monitoring, and then click Tracking.

   If the integrations complete without any issues, Oracle Integration Cloud lists them with a status of Completed on the Track Instances page. For the Loyalty integration example, the Tracking page lists the following integrations:

   • program_name_Member_Create

   • program_name_Member_Update

   • program_name_Voucher_Create

Ensure that the Emails are Received

Verify that the integration has delivered the expected Welcome, Update, and Voucher emails to the Loyalty member email account used to test the integration.