How can I get help with Oracle Cloud Services?

Click the Help icon located on any Oracle Cloud portal page to access online help.

From this tab, you can use one of the following methods to get help:

  • Access online help for Oracle Cloud portal pages.
  • Call Oracle at the 800 number shown on the Help tab, or click Global Contacts to look up contact information for Oracle offices worldwide.
  • Click Technical Support to access the My Oracle Support website.
    NOTES:
    • You must have a Customer Service Identifier (CSI) number to use the My Oracle Support website. Oracle Cloud provides the CSI number in the email that informs you that your Oracle Marketing product is ready.
    • For your Service Request (SR) to be routed promptly, ensure that the SR mentions "Oracle Cloud".
    • For questions regarding products you have ordered, include your Subscription ID.