Form update rules

A form update rule is a type of update rule specific to form submissions. An update rule is a definition of criteria used to update field values in contact, account, or custom object records. An update rule set is a collection of update rules to be run together in sequential order. Learn more about update rules by reviewing the examples.

Update rules will always update the target contact, account or custom object.

Examples of form update rules

Add an opt-in date when a contact subscribes to email group

This for update rule set updates an opt-in date field on the contact record whenever a form submitter opts in to your emails.

An image of form update rule that updates an opt-in date on the contact record

Normalize contact titles

Note: You can use Program Canvas to achieve this, rather than form update rules.

This update rule set updates the title of a contact when certain conditions are met. The first rule is generic and updates the title when no title is provided. The rule then becomes more specific and granular to update executive titles. Oracle Eloqua executes the rules in sequential order. That means that if the conditions described for two rules are same or similar, then the rule at the bottom will overwrite the rule above. Note the use of wildcards in the conditional statements.

An image of an update rule that updates the title of a contact

Learn more

Updating a contact, account, or custom data object with a custom value

Processing form data