SDK Support Policy

This topic outlines the support policy for the Oracle Responsys Mobile App Platform Cloud Service SDK / Responsys Push SDK.

Support

• The Oracle Support Policy for the Oracle Responsys Mobile App Platform Cloud Service SDK / Responsys Push SDK covers only the four most recent Major SDK Releases.
  • For example, if the most current SDK version is 6.43.2, the SDK Support Policy covers SDK versions 6.43.x, 6.42.x, 6.41.x, and 6.40.x.
• This policy applies to both iOS and Android SDKs.
• If your App is on an SDK version older than the four most recent Major SDK Releases, the Responsys Mobile App functionality might not work as expected. We strongly recommend updating your App to the latest SDK version.
• As a best practice, we recommend and expect customers to update their Apps to the latest SDK version as soon as a new SDK version is released.

 

How to Learn More

• For questions, contact your Customer Success Manager or Oracle Support.
• To subscribe or opt-in for update notifications, see https://github.com/pushio.
• To review the latest Responsys SDK Updates, see https://docs.oracle.com/cloud/latest/marketingcs_gs/OMCFB/whats-new/.