Internal Capacity Limits

Responsys API runs in a multi-tenant environment. In this multi-tenant environment, the API infrastructure strictly enforces limits so all API requests are processed, and we don't monopolize shared resources.

Account Considerations

Internal Capacity Limits are applicable for each Responsys account. These limits count for each API request. For the Responsys API, these limits are reset every 10 minutes.

When the Internal Capacity Limit for the account has reached the limit, API requests will display the error code "INTERNAL_CAPACITY_LIMIT_EXCEEDED" in the response. Refer to Handling Errors Part 3 to see an example.