Accessing the Oracle Responsys File Server
The Oracle Responsys File Server supports Secure Copy (SCP) and Secure FTP (SFTP). Access to the file server via these protocols is performed using SSH2 key authentication and your assigned login.
In order to access the Oracle Responsys File Server, You must provide Oracle Responsys a public SSH2 key with the following attributes:
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SSH2 compliant
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RSA or DSA compatible
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At least 1024 bit strong
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We recommend the key pair is generated without a passphrase
After receiving your public SSH2 key, we associate the key with your Oracle Responsys File Server account.
You maintain possession of the private SSH2 key and ensure the private key is available to your machine(s) that will be remotely accessing the Oracle Responsys File Server to download the Contact Event Data output files. Oracle Responsys uses the public SSH2 key to authenticate you when you are trying to access the Oracle Responsys File Server account with a login we provide. If an individual has SSH2 key information that does not match the public SSH2 key we have on record, the individual is not granted access to the SCP account.
Many SCP and SFTP programs are available for several operating systems. A popular Windows program is WinSCP; MacOS X has scp and sftp built-in; several Linux based operating systems are shipped with scp and/or sftp.
You can use one of these tools to create SSH2 key pairs:
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Unix/Linux: command line tools such as ssh-keygen
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Windows: PuttyGen
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