Canceling or Rescheduling Campaigns
To cancel or reschedule a launch using the Campaign Calendar:
- Click
Campaigns on the side navigation bar, and select Campaign Calendar. (Not seeing this choice? Refer to the Side navigation bar changes topic.)
The Campaign Calendar opens.
- Click the launch you want to cancel or reschedule.
The Campaign Schedule Options dialog opens displaying rescheduling options and the following launch details:
- Campaign: the campaign scheduled to launch
- Launch: the launch date and time
- Launch rate: the maximum number of messages that can be sent each hour.
- Launch progress notification(s): the email addresses scheduled to receive progress notifications at the start or completion of the launch.
- Failure notification(s): the email addresses scheduled to receive notifications if a launch fails.
- Skipped launch notification(s): the email addresses scheduled to receive notifications if a launch is skipped.
- Do one of the following:
- To cancel the launch, select Cancel this launch.
For a recurring campaign, you can select to cancel just one launch, all launches within a time frame, or all launches for the campaign.
- To reschedule the launch, select Reschedule this launch and select the new schedule.
- To cancel the launch, select Cancel this launch.
- Click Change.
A confirmation message opens.
- Click OK.
Note: The above launch details only appear for the fields that have been configured.