Changing Your Password

Note: You cannot change your password if single sign-on is enabled for the account. In this case, please contact Responsys Support.

To change your password:

1. From the side navigation bar, select Account . (If you do not see the side navigation bar, click the icon.)
2. Enter password in the search box, and then select Change Password.
   (If the Account Management page shows a page of links instead of a page with a menu and a search box, press Ctrl+F and then search for "Change password". Click the resulting link to continue.)
3. Enter your old password, enter a new password, and then confirm it by entering it again.
   • Your account administrator may have set certain requirements, such as having to include a numerical digit or use a minimum number of characters.
   • If you forget your password, click Forgot password on the login page, and we will email you instructions for resetting your password.