Web Services Logs

An optional feature lets you access web services logs in the Reports application in OpenAir. If the feature is enabled for your account, go to Reports > Detail > Web services > Web services logs, or go to Reports > Management and search for “Web services logs”. Configure and run the report for auditing purposes or to help troubleshooting API requests in your integration applications.

• Each row in the Web services log represents one request and response pair. For the request part, OpenAir logs the method used, the request URL, the Content-Type header and the request body. For the response part, OpenAir logs the HTTP response code and the response body.

• Records in the Web services log are only available for seven days after they are created.

Note:

This feature includes an optional component, which may be enabled to help troubleshoot any issues with the add-on services provided by OpenAir.

If you are using Web services log reports to track your API usage limits, note that API requests made by OpenAir Mobile apps,OpenAir Integration Manager and other OpenAir add-on services do not count toward your usage limits.

Important:

The Web services log report feature has the following limitations:

• If you do not use this feature for more than 30 days, the feature is disabled and the log entries are deleted.

• Log entries are retained for 7 days only, then they are purged from the database.