REST API Known Limitations

The following table lists features and configuration settings that are only partially supported or not currently supported. The “Feature or Setting Type” column indicates whether it is a standard OpenAir feature, an API feature, an Application setting, Global setting, User setting or Role permission controlled by account administrators, or an optional feature controlled by OpenAir Customer Support and documented in Optional Features. Other limitations specific to your account configuration may apply.

Feature / Setting	Feature or Setting Type	Partially / Not Supported	Notes
User proxy	Standard	Not currently supported
UTF-8		Partially supported	The REST API largely supports both Latin1 and UTF-8 encoded characters in the response. There are some known issues for specific cases.
Approval actions (Submit, Approve, Reject, Unapprove)	Standard	Not currently supported
Bulk actions	Standard	Partially supported	The ability to create, update, or delete multiple resources in the same collection is only supported for projects. Deleting multiple attachments is also supported.
Form messages set in form permissions and form rules.	Standard	Not currently supported	See Form permissions form in OpenAir
Repeat receipt	Standard	Not currently supported	See Receipt entity properties form in OpenAir.
Selection from sorted dropdown list of available values	Standard	Not currently supported	See Receipt entity properties form in OpenAir.
Sorting	Standard	Not currently supported	The ability to specify a sort order for the list of resources returned in the response is not currently supported.
Upsert operation using an external ID parameter	REST API	Not currently supported	This method is not currently supported. The upsert operation would enable you to create a record or update an existing record, using an external ID as a parameter. It would be useful for synchronizing data between OpenAir and an external system.
Hide the "Expense type location" field on receipts	Application	Partially supported	Administration > Application Settings > Expenses > other Settings. In some circumstances, the REST API accepts values for the hidden "Expense type location" field if the new value is the same as the existing value or the value set automatically by OpenAir.
Hide the "Reimbursable/Non-reimbursable" drop-down on receipts	Application	Partially supported	Administration > Application Settings > Expenses > other Settings. In some circumstances, the REST API accepts values for the hidden "Reimbursable/Non-reimbursable" field if the new value is the same as the existing value or the value set automatically by OpenAir.
Foreign currency receipt markup (%)	Application	Not currently supported	Administration > Application Settings > Expenses > other Settings.
Minimum amount required to submit an envelope	Application	Not currently supported	Administration > Application Settings > Expenses > other Settings. Requires support for approval actions.
Enable line item rejection of receipts	Application	Not currently supported	Administration > Application Settings > Expenses > other Settings. Requires support for approval actions.
Enable expense authorizations	Application	Not currently supported	Administration > Application Settings > Expenses > other Settings.
Hide the "Advanced required" field on expense authorizations	Application	Not currently supported	Administration > Application Settings > Expenses > other Settings.
Allow an approver to edit a submitted expense authorization	Application	Not currently supported	Administration > Application Settings > Expenses > other Settings. Requires support for approval actions.
Show the phase name on task drop-downs and pickers	Global	Not currently supported	Administration > Global settings > Account > Optional features. Requires support for selection from dropdown list of available values
Custom Field Allocation Worksheets	Optional	Partially supported	Administration > Global Settings > Reports > Enabled Features (Global). The validation enforcing 100% total allocation is not fully supported.
Adjust an Approved Expense Report	Optional	Not currently supported	Administration > Global Settings > Reports > Enabled Features (Expenses).
Suppress Email Notifications or Add Addresses to Notifications	Optional	Not currently supported	Administration > Global Settings > Reports > Enabled Features (Global).
Allow employee to delete (individually or in bulk) open, submitted or rejected envelopes	Role	Not currently supported	Administration > Global Settings > Users > Roles > [Select a role]. Requires support for bulk actions
Allow the user to un-approve an expense report	User	Not currently supported	Administration > Global Settings > Users > Employees > [Select an employee]. Requires support for approval actions.
Allow the user to un-approve an authorization	User	Not currently supported	Administration > Global Settings > Users > Employees > [Select an employee]. Requires support for expense authorizations and approval actions.
The user can un-export expense reports	User	Not currently supported	Administration > Global Settings > Users > Employees > [Select an employee].
The user can mark expense reports exported	User	Not currently supported	Administration > Global Settings > Users > Employees > [Select an employee]. Setting associated with the OpenAir Integration Manager add-on application.