Test Critical Reports

Important:

The release preview environment is not designed for production level usage and data processing. You should modify any reports which typically run longer than 5-10 minutes before you run them on your release preview account. Use filters to look at a single day or otherwise limited data set.

The release preview is a copy of your production account as of a certain date, so the data in it may not be the same as in your production account. You should generate reports using date ranges that can be compared between both accounts. Ensure that the report does not encompass newly added or updated data on your production account that is not reflected on your release preview account. Release preview accounts cannot be refreshed or recreated during the release preview period.

You should use the following steps to test all reports, not only large reports.

To test critical reports:

Identify the reports you want to test.
For each report you want to test, do the following:
1. In your release preview account, modify the report to look at limited data set for a date period that has comparable data in both your release preview and production accounts.
  - Change the Date filters such that the report period is only 1 day or 1 week.
  - Specify a time period for which no data was recently added or updated on your production account. For example, pick a date 6 months ago.
2. Save a copy of the report, and run it. Download it as a CSV file and retain this CSV file on your computer.
3. In your production account, run the report with the same date range that you used in your release preview account.
4. Compare the results.
5. If you need to report an issue to OpenAir Customer Support, ensure that you keep copies of the saved report in both your release preview and production accounts.
  
  Tip:
  To save some steps for future release preview testing, keep a copy of the modified report in your production account.

To test critical reports:

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