Issue

An issue [Issue] is a problem that has been encountered in executing project activities, or a documented event, task, activity, or action that needs to take place.

—	XML	SOAP	REST	Database table
Object	Issue	oaIssue	—	issue
Supported Commands	Add, Read, Modify, Delete	add(), read(), modify(), upsert(), delete()	—	—

The Issue object has the following standard properties:

Note:

Issue object properties may also include custom fields. The object type supports the custom equal to read method and the enable_custom read attribute.

XML / SOAP	Database	Description
attachment_id	attachment_id	If non-zero, the attachment record associated with this issue.
created	created	[Read-only] Time the record was created. See Date Fields.
customer_id	customer_id	The ID of the associated customer.
date	date	The date of the issue. See Date Fields.
date_resolution_expected	date_resolution_expected	The date the issue is expected to be resolved. See Date Fields.
date_resolution_required	date_resolution_required	The date the issue is required to be resolved. See Date Fields.
date_resolved	date_resolved	The date the issue was resolved. See Date Fields.
description	description	[Required] A short description of the issue, a synopsis.
id	id	[Read-only] Unique ID. Automatically assigned by OpenAir.
issue_category_id	issue_category_id	The ID of the associated issue category.
issue_notes	issue_notes	The description of the issue.
issue_severity_id	issue_severity_id	The ID of the associated issue severity.
issue_source_id	issue_source_id	The ID of the associated issue source.
issue_stage_id	issue_stage_id	The ID of the associated issue stage.
issue_status_id	issue_status_id	The ID of the associated issue status.
name	name	The name of the issue. Assigned automatically with the value prefix + number if not set when adding an object.
number	number	The issue number. Assigned automatically with an increment by 1 if not set when adding an object. Must be unique.
owner_id	owner_id	[Required] The ID of the associated user creating the issue. The user must exist, must not be marked as deleted and must be active.
prefix	prefix	A static alphanumeric issue number prefix.
priority	priority	The priority of the task (1 - 100).
project_id	project_id	[Required] The ID of the associated project.
project_task_id	project_task_id	The ID of the task within the associated project.
resolution_notes	resolution_notes	The description of the resolution.
updated	updated	[Read-only] Time the record was updated. See Date Fields.
user_id	user_id	The ID of the user assigned to the issue. If specified, the user must exist, must not be marked as deleted and must be active.