Issue
An issue [Issue
] is a problem that has been encountered in executing project activities, or a documented event, task, activity, or action that needs to take place.
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XML |
SOAP |
REST |
Database table |
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Object |
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Supported Commands |
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The Issue
object has the following standard properties:
Issue
object properties may also include custom fields. The object type supports the custom equal to
read method and the enable_custom
read attribute.
XML / SOAP |
Database |
Description |
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If non-zero, the attachment record associated with this issue. |
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[Read-only] Time the record was created. See Date Fields. |
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The ID of the associated customer. |
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The date of the issue. See Date Fields. |
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The date the issue is expected to be resolved. See Date Fields. |
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The date the issue is required to be resolved. See Date Fields. |
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The date the issue was resolved. See Date Fields. |
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[Required] A short description of the issue, a synopsis. |
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[Read-only] Unique ID. Automatically assigned by OpenAir. |
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The ID of the associated issue category. |
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The description of the issue. |
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The ID of the associated issue severity. |
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The ID of the associated issue source. |
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The ID of the associated issue stage. |
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The ID of the associated issue status. |
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The name of the issue. Assigned automatically with the value |
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The issue number. Assigned automatically with an increment by 1 if not set when adding an object. Must be unique. |
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[Required] The ID of the associated user creating the issue. The user must exist, must not be marked as deleted and must be active. |
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A static alphanumeric issue number prefix. |
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The priority of the task (1 - 100). |
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[Required] The ID of the associated project. |
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The ID of the task within the associated project. |
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The description of the resolution. |
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[Read-only] Time the record was updated. See Date Fields. |
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The ID of the user assigned to the issue. If specified, the user must exist, must not be marked as deleted and must be active. |