Initial OpenAir Configuration

OpenAir Professional Services discuss the unique needs of your business with you and perform the initial configuration of your OpenAir account during deployment. This initial set up includes security configuration changes that must be made after an account is provisioned:

• Change default user passwords — Administrative users will be required to change their password the first time they sign in. You should sign in to each administrative user account and set new passwords immediately.

• Enforce password management — The password policy for your OpenAir account is configured by OpenAir Professional Services during deployment and applies to all user passwords. The password policy parameters include the password length, complexity, history and lifetime. The password policy can only be configured by OpenAir Professional Services or by OpenAir Customer Support to ensure it meets the standard strength requirements for cloud services.

• Convention for user IDs — Typically, the convention for OpenAir user IDs will follow existing corporate standards as used in network user IDs or email addresses, for example.

• Session expiration — It is best practice to log user off if an open session is left idle for a certain period of time. The default and maximum period of time is 5 hours.

• Proxy policy — Optionally, selected users can be allowed to proxy or act on behalf of other users and proxy rights can be configured to have expiration dates.