Edit a return authorization

Edit a return authorization before returned items are received or customer credits and refunds are processed. Open Menu, and then select Sales > Returns.

To edit a return authorization

  1. Open Menu, and then select Sales > Returns.
  2. Select the RA number to open the return authorization.
  3. Select Edit.
  4. Update enabled fields. Add, edit, remove, or close item lines when permitted by the return status.
  5. Select Update.

QuickStart saves the changes and displays the updated return authorization.