View the audit log

Use the audit log to search the read-only history of changes made to transactions, records, preferences, and setup data. Open Menu > Administration > Audit information.

Before you begin

You need an access profile and permissions that allow you to view audit information.

View the audit log

1. Open Menu > Administration > Audit information.

2. Select Audit log.

3. Enter a record name in Search criteria, or add filters to narrow the results.

4. Review the matching rows. Audit information can include the record name and type, date and time, change owner, change method, action, field action, section, field, old value, and new value.

5. Select a column heading to change the sort order. Use Show column personalization to add, remove, or reorder columns.

6. To export the displayed results, open Actions and select Download view.

The audit log cannot be edited. A record update can produce a summary row and separate field-action rows. Old and new values are shown on the field-action rows when those values are available.