Void a sales order

Void a sales order that should remain in transaction history but must not continue processing. Open Menu, and then select Sales > Sales orders.

Before you begin

The order’s invoicing status must not be Completed, and you need permission to void it.

To void a sales order

1. Open Menu, and then select Sales > Sales orders.
2. For the sales order, open its row Actions menu, and then select Void.
3. In the confirmation dialog, select Void.

QuickStart changes the order to a voided status and prevents further normal processing.