Void a return authorization

Void a return authorization that should remain in transaction history but must not continue processing. Open Menu, and then select Sales > Returns.

Before you begin

No returned items can have been received, and you need permission to void the return.

To void a return authorization

1. Open Menu, and then select Sales > Returns.
2. For the return authorization, open its row Actions menu, and then select Void.
3. In the confirmation dialog, select Void.

QuickStart changes the return authorization to a voided status.