Unapplied payments and credit memos

Use the Unapplied payments and credit memos report in the Receivables business area in Menu > Reports to find customer payments and credit memos with an amount still available to apply as of a selected date. The report excludes later and fully applied transactions and groups the remaining amounts by transaction type and customer.

The report includes in-progress customer payments and credit memos with an unapplied amount greater than zero. It excludes transactions dated after the selected date and transactions with no remaining unapplied amount. Results are grouped by transaction type and customer and include the transaction ID, transaction date, and unapplied amount.

Open Menu > Reports. In Search by report or description, enter Unapplied payments and credit memos, press Enter, and select the report. Select Change date range, choose the Date in the Date range drawer, and apply the change. As needed, filter by Transaction type, Customer, Customer type, Transaction ID, or Status. Open the relevant transaction when you are ready to apply the available amount.