Open returns

Use the Open returns report to review return authorization lines for which items are still expected. The report defaults to the last 90 days.

Run the report

1. Open Menu > Reports. In Search by report or description, enter the report name and press Enter.
2. Select Open returns.
3. Select Change date range to choose the period.
4. Filter by Customer, Return authorization, Item, or Quantity received, as applicable.
5. Review the authorized and received quantities to identify outstanding returns.
6. To download the results, select Export as Excel (.xlsx). To create a PDF, select More actions > Export as PDF.