Returns not started

Use the Returns not started report to find open return authorizations for which no item receipt has started. The report defaults to the last 90 days and applies the Status: Open filter.

Run the report

1. Open Menu > Reports. In Search by report or description, enter the report name and press Enter.
2. Select Returns not started.
3. Select Change date range to choose a different period.
4. Filter by Return authorization, Customer, Transaction amount, or Amount, as applicable.
5. Review the open return authorizations and their amounts.
6. To download the results, select Export as Excel (.xlsx). To create a PDF, select More actions > Export as PDF.