Current Terms of Use

This page contains the current legal terms governing the use of Oracle NetSuite QuickStart. It is legal information, not product documentation or instructions for using QuickStart.

Oracle NetSuite QuickStart Terms of Use

(“Agreement”)

Version: v10142026

Date First Published: October 12, 2026

Last Updated: October 14, 2026

I. AGREEMENT TERMS

Thank you for choosing Oracle NetSuite QuickStart. Please scroll down and read all of these terms carefully as these will govern Your use of Oracle NetSuite QuickStart, including any additional features and services provided as part of Oracle NetSuite QuickStart (collectively, the “Service”).

References to “Oracle”, “us”, and “we” means Oracle America, Inc. References to “You” means the entity for which an authorized agent accepted this Agreement.

To use the Service, You must agree to this Agreement. The Agreement includes the terms and conditions included in these Oracle NetSuite QuickStart Terms of Use and also incorporates the following terms:

You also agree to the following:

Definitions

“Administrator” means a standard Oracle NetSuite QuickStart role that grants the User privileged access to the Oracle NetSuite QuickStart account in which the User has been provisioned. The Administrator role gives the User full access and visibility into the Oracle NetSuite QuickStart account. Administrator access is granted to You as the authorized signatory of this Agreement.

“Business Purposes” shall have the same meaning as defined in the California Consumer Privacy Act (“CCPA”). The definition of “Rules” includes CCPA.

“Electronic Communications” means any transfer of signs, signals, text, images, sounds, data or intelligence of any nature transmitted in whole or part electronically received and/or transmitted through the Service.

“Incident” means a single support question or reproducible failure of the Service to substantially conform to the functions and/or specifications as described in User Guides.

“Losses” means all losses, liabilities, damages (including punitive and exemplary damages), costs, claims, penalties, fines, charges and expenses (including legal fees reasonably incurred on a full indemnity basis and other reasonable professional advisers’ fees, and disbursements and costs of investigation, litigation, settlement, judgment, interest and remedial actions).

“Oracle NetSuite Written Materials” means, collectively, the Data Processing Agreement, the Oracle Services Privacy Policy, the Oracle Artificial Intelligence Terms, the URL Terms, and the User Guides.

“Personal Data” means information defined as personally identifiable, personal information or personal data by the Rules (as defined below).

“R&D Purpose” means Oracle’s access, storing, and use of Your Content for the following Business Purposes: to analyze, develop, improve, and optimize the use, function and performance of Oracle products and services; to manage the security of websites, networks and systems and the products and services Oracle provides to our customers; and to comply with applicable laws and regulations and to operate our business. More information on these Business Purposes are provided in the Oracle Customer Data Research and Development Privacy Policy (“R&D Privacy Policy”) available at: https://oracle.com/legal/privacy/customer-data-research-development-privacy-policy.html.

“Rules” means all applicable privacy, electronic communications, and data protection laws, rules, regulations, including Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).

“Safeguards” means the physical and technical means designed to protect the confidentiality, integrity, and availability of Your Content.

“Security Incident” means an actual unauthorized disclosure, or reasonable belief that there has been an unauthorized disclosure, by Oracle of Your Content containing unencrypted information to any unauthorized person or entity.

“Services Period” means the monthly period for which You have acquired the right to use the Service. When you acquire the Service, the initial Services Period will commence on the date the Service is provisioned and will end on the last day of such month; if You renew the Service, each subsequent Services Period shall commence on the first day of each subsequent month.

“Support Services” means the technical support services described further in the “Support Services” section below provided pursuant to the terms of this Agreement.

“Third Party Application” means all applications, integrations, connectors, software, data, text, images, audio, video, photographs and other content and material, in any format, that are obtained or derived from third party sources outside of Oracle that You may access through, within, or in conjunction with Your use of the Service. Third Party Applications include third-party sourced materials accessed or obtained by Your use of the Service or any Oracle-provided tools.

“URL Terms” means the terms with which You must comply, which are located at a URL, referenced in this Agreement and are hereby incorporated by reference.

“Users” means individuals who are authorized by You to use the Service pursuant to this Agreement and may include but are not limited to Your employees, consultants, contractors, or agents.

“User Guides” means the online English language user guides for the Service available at https://docs.oracle.com/en/cloud/saas/netsuite-quickstart/help/, as updated from time to time.

“Your Content” means all software, data (including Personal Information), text, images, audio, video, photographs, non-Oracle applications, and other content and material, in any format, provided by You or any of Your Users that is stored in, or run on or through, the Service. The Service provided under this Agreement, Oracle software, other Oracle products and services, and Oracle intellectual property, and all derivative works thereof, do not fall within the meaning of the term “Your Content.” Your Content includes any third-party content that is brought by You into the Service by Your use of the Service or any Oracle-provided tools. Your Content may not include any data that imposes specific data security, data protection, or regulatory obligations on Oracle in addition to or different from those specified in this agreement and the Data Processing Agreement referred to below or this Agreement.

Updates

Oracle reserves the right to update this Agreement at any time and for any reason. If we do update this Agreement, we will, where possible, provide You with 30 days notice of the changes in writing. If You do not agree to the terms of the updated Agreement, You should discontinue use of the Service and You can cancel Your account with us without further obligation as further detailed in the “Services Period” section. By continuing to use the Service, You agree that You are accepting the terms of the updated Agreement. If changes to this Agreement are material, You may be asked to reaccept the Agreement to continue using the Service.

In addition to the updates to the Agreement noted above, Oracle may, during the Services Period, update the Service, including Artificial Intelligence Terms and related usage limits or other usage limits related to the Service, and the Oracle NetSuite Written Materials to reflect changes in, among other things, laws, regulations, rules, technology, industry practices, patterns of system use, and availability of Third Party Applications. Where possible, we will also provide You with reasonable notice of the changes in writing; Oracle updates to the Service or the Oracle NetSuite Written Materials will not materially reduce the level of performance, functionality, security, or availability of the Service during Your Services Period.

License Rights and Restrictions

Subject to the terms and conditions of this Agreement, You have the non-exclusive, worldwide, limited right to use the Service during the applicable Services Period and solely for Your internal business operations. Such right includes reasonable use of AI Functionality (as defined in Section II, “Artificial Intelligence Terms and Conditions”) included in the Service. Oracle may impose limitations on Your use of AI Functionality if Oracle reasonably determines that such use exceeds normal usage levels for similarly situated customers or Your use adversely impacts the performance, functionality, or security of the Service. You may allow Your Users to use the Service as permitted under this Section and You are responsible for Your Users’ compliance with this Agreement. The terms of this Agreement shall also apply to updates and upgrades subsequently provided by Oracle to You for the Service. You may not, and may not cause, aid, abet or permit others to: (a) use the Service to harass any person; cause damage or injury to any person or property; publish any material that is false, defamatory, harassing or obscene; violate privacy rights; promote bigotry, racism, hatred or harm; send unsolicited bulk e-mail, junk mail, spam or chain letters; infringe property rights; sell, manufacture, market and/or distribute any product or service in violation of applicable laws; or otherwise violate applicable laws, ordinances or regulations; (b) perform or disclose any benchmarking, availability or performance testing of the Service; or (c) perform or disclose any performance or vulnerability testing of the Service, perform or disclose network discovery, port and service identification, vulnerability scanning, password cracking, remote access or penetration testing of the Service (the “Acceptable Use Policy”). In addition to other rights that Oracle has in this Agreement, Oracle has the right to take remedial action if the Acceptable Use Policy is violated, and such remedial action may include, without limitation, removing or disabling access to material that violates the policy and/or terminating the Service.

You may not, and may not cause or permit others to: (a) modify, make derivative works of, disassemble, decompile, reverse engineer, reproduce, republish, download, or copy any part of the Service (including data structures or similar materials produced by programs); (b) access or use the Service to build or support, directly or indirectly, products or services competitive to Oracle; or (c) license, sell, transfer, assign, distribute, outsource, permit timesharing or service bureau use of, commercially exploit, or make available the Service to any third party except as permitted by this Agreement.

You represent that You and Your Users do not, and will not use the Service to, sell, manufacture, market, and/or distribute any product or service, or cause, aid, abet, or permit others to do any such activities, in violation of applicable laws. You shall indemnify Oracle from and against all claims, damages, liabilities, costs, and expenses incurred by Oracle resulting from Your or Your Users’ breach of this paragraph. Notwithstanding anything to the contrary in this Agreement, if Oracle believes that You or Your Users have breached the terms of this paragraph (breaches of which are hereby deemed to be material) then the following will apply: (a) Oracle may audit Your and Your Users’ use of the Service as often as reasonably required to determine if such use complies with this paragraph; (b) with respect to any breach of this paragraph, if no cure is possible, no cure period shall be applicable to such breach; and (c) at the end of the Services Period, Oracle will make Your Content (as it existed at the end of the Services Period) available for retrieval by You (as provided in section O of the “Hosting Policies” below), unless doing so violates applicable law. If Oracle reasonably determines that You or Your Users are using the Service in a manner that is reasonably likely to cause Oracle to incur liability to applicable governmental entities, then Oracle may terminate this Agreement by written notice to You.

You agree that: (i) Oracle is not acting on Your behalf as a Business Associate or subcontractor; (ii) the Service may not be used to store, maintain, process or transmit protected health information (“PHI”) and (iii) the Service will not be used in any manner that would require Oracle or the Service to be compliant with the Health Insurance Portability and Accountability Act of 1996, as amended and supplemented (“HIPAA”). In the preceding sentence, the terms “Business Associate,” “subcontractor,” “protected health information” or “PHI” shall have the meanings described in HIPAA.

User Credentials

Access to the Service is limited to authorized Users with individually assigned credentials. You shall not permit, and shall ensure that Your Users do not permit, the sharing, transfer, sublicensing, or use of User credentials by any person other than the individual to whom such credentials were assigned. Any use of the Service through a User’s credentials will be deemed to have been authorized by You. You are responsible for all activities conducted under Your Users’ accounts and must immediately notify Oracle of any unauthorized use or security breach.

Administrator Access; Disputes Policy & Procedure

Oracle recommends that You establish two (2) Administrators for Your account so that in the event one Administrator is unavailable (for any reason) You can still manage Your account appropriately.

If someone contacts us and requests that they be designated as the Administrator of an account that permits Administrators for any reason (including, but not limited to, the death or departure of the registered Administrator, a change in Your ownership, etc.), but such person has not been designated by the current Administrator as a replacement Administrator, we reserve the right to determine, in our sole discretion, and without notice to You, whether that person should be designated as the Administrator. All requests to change Your Administrator should be submitted to us through a support request in accordance with the process set forth in the “Support Services” section below).

Disputes sometimes arise between or among multiple persons concerning the right to be designated as the Administrator (including, but not limited to, in the event of a dispute between Your owners, etc.). In that instance, we reserve the right to determine, in our sole judgment, and without notice to You, whom should be designated as the Administrator. However, we may be unable, and are not obligated, to resolve any such disputes. If, in our sole discretion, we attempt, but conclude that we are unable, to determine whom should be designated as the Administrator, we reserve all rights, including, but not limited to, the right to suspend or terminate Your account and use of the Service, and/or require a court order to determine the rightful Administrator.

In determining access or whom should be Administrator, we may request and review documentation from the person making the request (including, but not limited to, government-issued photo identification, an affidavit, a signed permission letter from Your owner, documents showing the successorship of Your business or legal documents that tie the request to Your business, etc.). Each time that You request a change to Your Administrator, You (i) represent that You are authorized to make such change, (ii) acknowledge and accept the foregoing Administrator access and disputes policy and procedure and hereby release Oracle from all liability and all claims for damages, or any other liability whatsoever, that may arise out of or relate to Oracle following said policy and procedure. Furthermore, You agree to indemnify, defend and hold Oracle and its affiliates harmless from and against any and all claims and liabilities brought or asserted by You or any third party arising in any way out of any actions taken by Oracle in connection with this section.

Services Period

Your access to the Service will begin when the Service is provisioned. Your use of the Service will be subject to the usage limitations set forth in Oracle NetSuite QuickStart Service Description. Such usage limitations will reset on the first day of each Services Period. Any unused portion of the usage limitations will not carry over to the following Services Period. If You exceed one or more usage limitations we will notify You through your account administrator and Oracle may limit, reduce, suspend, or block access to the Service until the exceeded usage limitation resets or you reduce Your total usage of the Service.

The Service and this Agreement will automatically renew at the end of each Services Period unless You notify us of Your intent to cancel Your subscription prior to the end of Your Services Period, which You can do in the “Account Management” page of Your account. If You do not provide notice of intent to cancel as specified in the previous sentence, the Service will automatically renew for another Services Period. If You do cancel Your Service, You will be able to continue to use the Service until the end of the then current Services Period. Upon termination or non-renewal of the Service, Your Content will be deleted as specified in the Hosting Policies.

Suspension and Termination

We may suspend Your or Your Users’ access to, or use of, the Service if we believe that (a) there is a significant threat to the functionality, security, integrity, or availability of the Service or any content, data, or applications in the Service; (b) You or Your Users are accessing or using the Service to commit an illegal act or Oracle’s continued provision of the Services would violate any applicable law or regulation; or (c) there is a violation of the Acceptable Use Policy. When reasonably practicable and lawfully permitted, we will provide You with advance notice of any such suspension. We will use reasonable efforts to re-establish the Service promptly after we determine that the issue causing the suspension has been resolved. During any suspension period, We will make Your Content (as it existed on the suspension date) available to You.

You may terminate the Service at any time for any reason by providing notice of intent to cancel as specified in the “Services Period” section above.

Oracle may terminate this Agreement at any time for any reason. We will use commercially reasonable efforts to provide You with thirty (30) days notice prior to such termination and You may retrieve Your Content during that notice period. If we terminate this Agreement under this paragraph and provide less than thirty (30) days notice prior to such termination, You will have thirty (30) days from the date of the notice of termination to retrieve Your Content.

Oracle shall not be liable to You or any other third party for any suspension pursuant to this Section.

Provisions that survive termination or expiration of this Agreement are those which by their nature are intended to survive.

Blocking your access, disabling your subscription

As our sites are global, different laws and regulations may apply in different countries that restrict our relationship with You. We may block Your access or terminate Your subscription if we reasonably believe there is a risk, such as a potential breach of a law or regulation, associated with You, Your company or Your subscription. Examples of where we might do this include transactions where there is a suspected violation of the Trade Compliance Laws (as defined in the “Trade Compliance” section below); or where we reasonably believe there is a legal or regulatory risk or a risk of loss being suffered by us or our customers or partners. We may take any of these actions without notice.

Ownership

As between You and Oracle, You own all title and intellectual property rights in and to Your Content. You acknowledge and agree that in connection with the provision of the Service, we may store and maintain Your Content for a period of time consistent with our standard business processes for the Service. Following expiration or termination of the Service or this Agreement, we will deactivate Your account(s) and delete any data that is included in Your account(s) in accordance with the Hosting Policies.

You grant Oracle the right to host, use, process, display and transmit Your Content to provide the Service pursuant to and in accordance with this Agreement. You are solely responsible for the accuracy, quality, integrity, legality, reliability, and appropriateness of Your Content, and for obtaining all rights related to Your Content that we require to perform the Service.

All rights, title and interest in and to the Service (including without limitation all intellectual property rights therein and all modifications, extensions, customizations, scripts or other derivative works of the Service provided or developed by us) and anything developed or delivered by or on behalf of us under this Agreement are owned exclusively by us or our licensors. Except as provided in this Agreement, the rights granted to You do not convey any rights in the Service, express or implied, or ownership in the Service or any intellectual property rights thereto. You grant Oracle a royalty free, worldwide, perpetual, irrevocable, transferable right to use, modify, distribute and incorporate into the Service (without attribution of any kind) any suggestions, enhancement request, recommendations, proposals, correction or other feedback or information provided by You or any Users related to the operation or functionality of the Service. Any rights in the Service or our intellectual property not expressly granted herein by us are reserved by Oracle. Oracle and NetSuite service marks, logos and product and service names are marks of Oracle (the “Oracle Marks”). You agree not to display or use the Marks in any manner without Oracle’s express prior written permission. The trademarks, logos and service marks of Third Party Application providers (“Marks”) are the property of such third parties. You are not permitted to use these Marks without the prior written consent of such third party which may own the Mark.

Third Party Applications

The Service may enable You to link to, transfer Your Content to, or otherwise access, Third Party Applications. We do not control and are not responsible for Third Party Applications, regardless of whether or not such Third Party Applications are provided by a third party that is a member of an Oracle partner program or otherwise designated by Oracle as “Built For NetSuite,” “certified,” “approved” or “recommended. You agree that we may enable such Third Party Application providers to access Your Content for the interoperation of such Third Party Applications with the Service, and any exchange of data or other interaction between You and a third party provider is solely between You and such third party provider pursuant to a separate privacy policy or other terms governing Your access to or use of the Third Party Applications. You are solely responsible for complying with the terms of access and use of Third Party Applications, and if Oracle accesses or uses any Third Party Applications on Your behalf to facilitate performance of the Service, You are solely responsible for ensuring that such access and use, including through passwords, credentials or tokens issued or otherwise made available to You, is authorized by the terms of access and use for such services. If You transfer or cause the transfer of Your Content from the Service to a Third Party Application or other location, that transfer constitutes a distribution by You and not by Oracle.

Any Third Party Applications we make accessible are provided on an “as-is” and “as available” basis without any warranty of any kind. We disclaim all liabilities arising from or related to Third Party Applications. Oracle shall not be responsible for any disclosure, modification or deletion of Your Content resulting from any such access by Third Party Applications or third party providers. No procurement of such Third Party Applications is required to use the Service.

Oracle’s business partners and other third parties, including any third parties with which the Service has integrations or applications that interact with the Service, are independent of Oracle and are not Oracle’s agents. We make no representation or warranty about the suitability of any Oracle business partner or any third party in connection with the provision of integrations to our business partners’ Third Party Applications.

You acknowledge that: (a) the nature, type, quality and availability of Third Party Applications may change at any time during the Services Period, and (b) features of the Service that interoperate with Third Party Applications, may depend on the continuing availability of such Third Party Applications. Any change to Third Party Applications, including their unavailability, during the Services Period does not affect Your obligations under this Agreement and You will not be entitled to any compensation due to any such changes.

Support Services

These terms describe Oracle’s provision of Support Services to You pursuant to the terms of this Agreement.

Oracle has provided User Guides to assist You with Your use of the Service. The Service also provides contextual help and in-application help such as assistive text on fields and AI-enabled responses to Your questions.

Oracle shall address Incidents which may arise from Your use of the Service in accordance with our Incident Reporting and Response processes and policies as further detailed below. Oracle shall not have any obligation to provide Support Services with respect to any:

If You have an Incident to report or otherwise need assistance with the Service that is not answered in the User Guides or through the automated Artificial Intelligence (“AI”) agent (found on the “QuickStart Support” page at https://docs.oracle.com/en/cloud/saas/netsuite-quickstart/help/article_7113004613.html, You may submit a request to Oracle via the mechanism (e.g., email) provided on the Support Page. We will respond to these support requests via email, unless otherwise specified on the Support Page.

In order to assist You with Your Incident request, You must provide detailed information about Your incident as well as any other information as reasonably requested by Oracle. Oracle may share such information and other information about Incidents with its contractors, vendors and/or third party application providers to support Oracle’s provision of the Support Services described herein.

Additionally, our ability to provide Support Services is conditioned on You:

Service Monitoring & Analyses

We continuously monitor the Service to facilitate Oracle’s operation of the Service; to help resolve Your Incident requests; to improve and optimize Your use of the Service; to detect and address threats to the functionality, security, integrity, and availability of the Service as well as any content, data, or applications in the Service; and to detect and address illegal acts or violations of the Acceptable Use Policy. Our monitoring tools do not collect or store any of Your Content residing in the Service, except as needed for such purposes. Oracle does not monitor, and does not address issues with, non-Oracle software provided by You or any of Your Users that is stored in, or run on or through, the Service. Information collected by our monitoring tools (excluding Your Content) may also be used to assist in managing Oracle’s product and service portfolio, to help us address deficiencies in our product and service offerings, and for license management purposes.

We may (i) compile statistical and other information related to the performance, operation and use of the Service, and (ii) use data from the Service in aggregated form for security and operations management, to create statistical analyses, and for research and development purposes (clauses (i) and (ii) are collectively referred to as “Service Analyses”). We retain all intellectual property rights in Service Analyses.

Oracle may access, use, store, process, and analyze Your Content, which may include Personal Data, for the R&D Purpose when the R&D Purpose is compatible with the original purpose of processing as determined by Oracle. If Oracle provides You with any insights from Oracle’s access, use, storage, processing, analysis and transfer of Your Content, such insights shall be limited to a presentation or discussions, or both. Oracle insights are Oracle Confidential Information, and the delivery format, content, and timeframe of providing such insights shall be determined solely by Oracle. You may not use any Oracle insights for any commercial or production purposes or outside the scope of this Agreement. Oracle may publish research results based on Your Content, provided that such results do not include or disclose Your Content to any third party. Oracle’s processing of Your Content for the R&D Purpose is subject to the R&D Privacy Policy. Oracle may update its R&D Privacy Policy and its location at its discretion.

Hosting and Security of the Services and Your Content (“Hosting Policies”)

When providing the Service, Oracle shall maintain commercially reasonable administrative Safeguards designed for the protection, confidentiality, and integrity of Your Content. All such Safeguards shall be commensurate with the importance of Your Content being protected, but in no event less protective than safeguards that Oracle uses to protect its own information or data of similar importance, or as required by applicable law. This does not apply to any Third Party Applications (as defined herein) or any services provided by or sold by Oracle which are subject to separate terms and conditions. The Safeguards described herein are applicable during the Services Period; however, Safeguards described herein are not comprehensive and such Safeguards may change during the Services Period as applicable third party security audits, compliance standards and/or certifications evolve/change over time, provided that any such changes to Safeguards will not materially decrease the overall security of the Service during the Services Period. During the Services Period, Oracle shall comply with all obligations set forth herein regarding Your Content, including, without limitation, Oracle’s obligations to maintain commercially reasonable Safeguards as provided herein.

A. Oracle NetSuite Security Policy.

Oracle has, and will maintain, a security policy for its security organization that requires security training and privacy training as part of the training package for Oracle security personnel supporting the Service.

B. Oracle NetSuite Security Organization.

Oracle has, and will continue to have, a dedicated security organization that is responsible for the ongoing monitoring of Oracle’s security infrastructure, the review of Oracle products and services, and for responding to security incidents.

C. Data Transmission.

Your access to the Service is through a secure communication protocol specified by Oracle. You understand that the technical processing and transmission of Your Electronic Communications is fundamentally necessary to use the Service. You are responsible for securing DSL, cable or another high-speed Internet connection and up-to-date “browser” software in order to utilize the Service. You expressly consent to Oracle’s interception and storage of Electronic Communications and/or Your Content as needed to provide the Service, and You acknowledge and understand that Your Electronic Communications will involve transmission over the Internet, and over various networks, only part of which may be owned and/or operated by Oracle. You further acknowledge and understand that Electronic Communications may be accessed by unauthorized parties when communicated across the Internet, network communications facilities, telephone or other electronic means. Without limiting Oracle’s applicable obligations under these Hosting Policies or the Confidentiality section of the Agreement, Oracle is not responsible for any Electronic Communications and/or Your Content which are delayed, lost, altered, intercepted or stored during the transmission of any data whatsoever across networks not owned and/or operated by Oracle, including, but not limited to, the Internet and Your local network. Oracle will use strong cryptography and security protocols consistent with industry standards, as documented in the User Guides for the Service.

D. Security Incident Response.

Oracle will monitor a variety of communication channels for known incidents, and Oracle’s security team will react promptly to such known incidents. In the event of a Security Incident, Oracle will notify You in accordance with Oracle’s obligations under applicable law or regulatory requirement, to the extent an applicable security breach law applies to such Security Incident. Incidents involving Personal Information (as defined in the Oracle Data Processing Agreement) shall be managed according to the provisions set forth within the Oracle Data Processing Agreement.

E. Change Management.

Oracle maintains a change management policy to ensure changes to the organization, business processes, information processing facilities and systems that affect information security are controlled.

F. Server Operating Systems.

Oracle servers will use a hardened operating system implementation customized for the Service. Oracle will maintain a risk-based prioritized patch management policy.

G. Access Control and Privilege Management.

Oracle employs systems and processes to limit physical and logical access based on least privileges and segregation of duties to ensure critical data can only be accessed by authorized Oracle personnel.

H. User Accounts: Passwords, Access and Notification.

You will have control over the creation, deletion, and suspension of User roles within the Service, as documented in the User Guides. The Service allows You to perform administrative functions. You shall authorize access to Your Users. You will be responsible for the confidentiality and use of Users’ passwords and user names. You will also be responsible for all Electronic Communications, including those containing business information, account registration, account holder information, financial information, Your Content, and all other data of any kind contained within emails or otherwise entered electronically through the Service or under Your account. Oracle will act as though any Electronic Communications it receives under Your passwords, user name, and/or account number will have been sent by You. You shall use commercially reasonable efforts to prevent unauthorized access to or use of the Service and shall promptly notify Oracle of any unauthorized access or use of the Service and any loss or theft or unauthorized use of any User’s password or name and/or Service account number(s).

I. Oracle Responsibilities and Policy Controls.

Oracle will implement measures to ensure Your Content is processed only in accordance with the terms and conditions of this Agreement.

J. Password Configuration.

You will be responsible for establishing Your own password and authentication policies through the configurable policy settings available in the Service.

K. Network Connectivity Security Requirements.

Oracle will protect its infrastructure with multiple levels of secure network devices. All remote access to the Service environment by Oracle personnel that have access to Your Content must be through one or a combination of the following: virtual private network, multi-factor authentication, mutual authentication, client trust scoring, or other authentication methods with an equal or higher level of security

L. Data Center Environments and Physical Security.

The following is a general description of Oracle’s various data center environments and efforts to ensure physical security in these environments. Data centers running the Service in Oracle Cloud Infrastructure (“OCI”) are governed by Section 1.2, “Physical Security Safeguards”, and Section 2.1, “Oracle Cloud Services High Availability Strategy”, of the Oracle Cloud Hosting and Delivery Policies which are found at https://www.oracle.com/contracts/cloud-services/ or other URL as designated by Oracle.

M. Handling of Personal Information.

Oracle will process Personal Information as part of the provision of its Service in accordance with this Agreement and will be responsible for the compliance of its respective obligations under the applicable data protection laws. In handling and processing of Personal Information, Oracle shall implement and maintain appropriate technical and organizational security measures designed to prevent accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, Personal Information.

N. Sensitive Data.

Customer is responsible for ensuring sensitive data (e.g., social security numbers) is only stored in the appropriate designated fields for such data. For credit card data, You acknowledge and agree that (i) the Service is not designed to store, process, or transmit credit card data outside of designated third party payment features (e.g., NetSuite Pay), and You will only accept and process digital payments (i.e., credit card payments) via the NetSuite Pay feature or any standard third party payment feature made available as part of the Service, (ii) You will not store, process, or transmit credit card data within the Service, (iii) the Service will not be used in a manner in which Oracle or the Service is assumed to be PCI DSS-certified, and (iv) You acknowledge the Service does not currently support designated encrypted database fields for credit card data.

O. Data Retrieval and Deletion at Termination.

Prior to termination, You should retrieve Your Content which you wish to retain while You still have access to the Service. Upon termination of the Service, You will no longer have access to the Service to retrieve any of Your Content.

Upon termination of the Service, Your Content residing in the production Service environment(s) is retained in disabled or inactive status for 60 days at which time Your Content is queued for deletion. Within twelve (12) months following termination, and except as may be required by law, Oracle will delete or render inaccessible all of Your Content in the production Service environment(s) maintained by Oracle in providing the Service.

Data Protection

In performing the Service, we will comply with the Oracle Services Privacy Policy, which is available at http://www.oracle.com/html/Services-privacy-policy.html and incorporated herein by reference. The Oracle Services Privacy Policy is subject to change at our discretion; however, Oracle policy changes will not result in a material reduction in the level of protection provided for Your Personal Information (as defined in Oracle’s Data Processing Agreement) provided as part of Your Content during the Services Period.

The current version of Oracle’s Data Processing Agreement for Oracle Services (the “Data Processing Agreement”) applicable to the Service is available at http://www.oracle.com/corporate/contracts and is incorporated herein by reference, will remain in force during the Services Period; if Oracle updates the Data Processing Agreement, the updated Data Processing Agreement will be incorporated into this Agreement by references as of the next Services Period. The Data Processing Agreement describes the parties’ respective roles for the processing and control of Personal Information that You provide to us as part of the Service. Oracle will act as a data processor, and will act on Your instructions concerning the treatment of Your Personal Information residing in the Service environment, as specified in this Agreement and the Data Processing Agreement. You agree to provide any notices and obtain any consents related to Your use of the Service and Oracle’s provision of the Service, including those related to the collection, use, processing, transfer and disclosure of Personal Information. Your Content may not include any data that imposes specific data security, data protection, or regulatory obligations on Oracle in addition to or different from those specified in the Data Processing Agreement or this Agreement. If Your Content includes any of the foregoing data (e.g., certain regulated health or payment method information), Oracle will process such data only pursuant to the terms of the Data Processing Agreement and this Agreement. You are responsible for complying with Your specific regulatory, legal or data security obligations which may apply to such data.

The Data Processing Agreement does not apply to (1) any demonstration accounts, trials, beta releases, or other similar versions of the Service; (2) any features, services or products which are provided pursuant to a separate agreement or by a party other than Oracle, or (3) the processing of Personal Data for the R&D Purpose.

Data Protection for the R&D Purpose

Personal Data. The parties agree that Your Content may include Personal Data. Each party is a Data Controller (as defined in the Rules) with regard to the use and processing of Your Content for the R&D Purpose permitted in this Agreement. Each party is responsible for its controller obligations, including notice requirements, under the Rules.

Lawful Basis for Processing. Oracle will process Personal Data for the R&D Purpose based on Oracle’s legitimate interests when such processing has been determined solely by Oracle to have a limited privacy impact on the individual or as necessary for compliance with Oracle’s legal obligations.

Compliance with Rules. Oracle will comply with the Rules applicable to Oracle in its role of providing You the Service. You will comply with the Rules that apply to Your use of the Service, including the collection, use, and sharing of Your Content with Oracle.

Sensitive Data Prohibition. Oracle will not knowingly process Your Content that contains Personal Data of children under 16 years of age or Personal Data that is “sensitive” or “special” under applicable data protection laws for the R&D Purpose. Oracle will not use the Personal Data processed for the R&D Purpose to make decisions related to an individual’s eligibility for employment, credit, healthcare, or insurance purposes or to make decisions solely by automatic means where the decision has a legal or significant effect on the individual, or in any way that may or does discriminate against any person or promote bigotry, racism or harm.

Transfers of Personal Data. Oracle may store or transfer Your Content on a global basis as necessary for the R&D Purpose. Oracle and its affiliates may perform certain aspects of the Service (e.g., administration, maintenance, support, disaster recovery, data processing, etc.) from locations and through subcontractors, worldwide. Data transfers are made subject to the terms of the EU Standard Contractual Clauses for Controllers (“Clauses”) if: (a) You share, use, or process Personal Data under this Agreement; and (b) such data transfer is: (i) subject to any restrictions or requirements under Directive 95/46/EC or Regulation (EU) 2016/679 repealing Directive 95/46/EC (General Data Protection Regulation); and (ii) made to countries, jurisdictions or recipients outside the EEA or Switzerland not recognized by the European Commission as ensuring an adequate level of protection pursuant to Directive 95/46/EC or General Data Protection Regulation. You and Oracle agree that incorporation of the Clauses into this Agreement acts as a legally-binding execution of the Clauses as entered into between Oracle (acting in its own name and in the name and on behalf of the Oracle affiliates) and You (acting in Your own name and in the name and on behalf of Your affiliates).

Confidentiality

By virtue of this Agreement, the parties may disclose to each other information that is confidential (“Confidential Information”). Confidential Information shall be limited to the terms under this Agreement, Your Content residing in the Service and all information clearly identified as confidential at the time of disclosure.

A party’s Confidential Information shall not include information that: (a) is or becomes a part of the public domain through no act or omission of the other party; (b) was in the other party’s lawful possession prior to the disclosure and had not been obtained by the other party either directly or indirectly from the disclosing party; (c) is lawfully disclosed to the other party by a third party without restriction on the disclosure; or (d) is independently developed by the other party.

Each party agrees not to disclose the other party’s Confidential Information to any third party other than as set forth in the following sentence for a period of five years from the date of the disclosing party’s disclosure of the Confidential Information to the receiving party; however, Oracle will protect the confidentiality of Your Content residing in the Service for as long as such information resides in the Service. Each party may disclose Confidential Information only to those employees, agents or subcontractors who are required to protect it against unauthorized disclosure in a manner no less protective than required under this Agreement, and each party may disclose the other party’s Confidential Information in any legal proceeding or to a governmental entity as required by law. Oracle will protect the confidentiality of Your Content residing in the Service in accordance with the Oracle security practices as described in this Agreement.

Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ORACLE EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. ORACLE DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, TIMELY, PERFORMED ERROR-FREE, VIRUS-FREE, OR FREE OF DEFECTS. ORACLE MAKES NO WARRANTY REGARDING THE RESULTS OBTAINED FROM THE USE OF THE SERVICE OR THE ACCURACY OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH THE SERVICE. YOU ASSUME ALL RISKS AND LIABILITIES ARISING FROM OR RELATING TO YOUR USE OF AND RELIANCE UPON THE SERVICE. ORACLE IS NOT RESPONSIBLE FOR ANY ISSUES RELATED TO THE PERFORMANCE, OPERATION OR SECURITY OF THE SERVICE THAT ARISE FROM YOUR CONTENT OR THIRD PARTY APPLICATIONS OR SERVICE PROVIDED BY THIRD PARTIES.

Limitations of Liability

IN NO EVENT WILL EITHER PARTY OR ITS AFFILIATES BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTIAL, SPECIAL, PUNATIVE, OR EXEMPLARY DAMAGES, OR ANY LOSS OF REVENUE, PROFITS, SALES, DATA, DATA USE, GOODWILL, OR REPUTATION.

IN NO EVENT SHALL THE AGGREGATE LIABILITY OF ORACLE AND ITS AFFILIATES ARISING OUT OF OR RELATED TO THIS AGREEMENT, WHETHER IN CONTRACT, TORT, OR OTHERWISE, EXCEED ONE HUNDRED U.S. DOLLARS (USD $100.00).

Governing Law & Jurisdiction

This Agreement is governed by the substantive and procedural laws of the State of California and each party agrees to submit to the exclusive jurisdiction of, and venue in, the courts in San Francisco or Santa Clara counties in California in any dispute arising out of or relating to this Agreement.

If You are a Native American Tribe entity, You hereby expressly and unequivocally waive Your right of sovereign immunity only as to Oracle for any dispute, claim, lawsuit, or otherwise arising out of or relating to this Agreement and/or the Service. This Agreement is governed by the substantive and procedural laws of California. You and Oracle agree to submit to the exclusive jurisdiction of, and venue in, the federal and state courts of California in any dispute arising out of or relating to this Agreement and/or the Service. You disclaim and expressly waive the right to commence action in any Tribal court or to exhaust Tribal court remedies. You further expressly disclaim and waive the right to raise the defense of forum nonconveniens in any action arising out of or relating to this Agreement or the Service.

The Uniform Computer Information Transactions Act does not apply to this Agreement or to orders placed under it.

Trade Compliance

Export control, deemed export, economic sanctions, and import laws and regulations of the United States and any other relevant local laws and regulations (“Trade Compliance Laws”) apply to Oracle Netsuite QuickStart ordered under this Agreement. Such Trade Compliance Laws govern use of Oracle NetSuite Service (including technical data) and any Service deliverables (if applicable) provided under this Agreement, and You and we each agree to comply with all such laws. You are responsible for your Users’ compliance with Trade Compliance Laws. You represent that You are not designated on, controlled by, or owned, individually or in the aggregate (50% or more), by one or more parties designated on any sanctions or denied parties list maintained by the United States, the European Union, the United Kingdom, or any other jurisdiction relevant to this Agreement (collectively, “Restricted Parties”). You agree to immediately cease using Oracle NetSuite QuickStart if You become a Restricted Party.

You agree that no Oracle products, services, technical data, or any information, products, software, or other materials resulting from Oracle NetSuite QuickStart will be accessed, made available, exported, re-exported, or transferred, directly or indirectly, in violation of Trade Compliance Laws or in a manner that would cause Oracle to violate such laws, including without limitation: 1) into any territory subject to U.S. trade sanctions; 2) to any Restricted Parties; or 3) for end-uses prohibited under Trade Compliance Laws, including end-uses prohibited in 15 C.F.R. Part 744 of the US Export Administration Regulations, or for training artificial intelligence models that support prohibited end-uses. You agree to comply with any reasonable request to provide information about the use of the Service and Your compliance with Trade Compliance Laws. Oracle shall not be liable to You for any damages arising from Your use of the Service in violation of Trade Compliance Laws.

You acknowledge that the Service is designed with capabilities for You and Your Users to access the Service without regard to geographic location and to transfer or otherwise move Your Content between the Service and other locations such as User workstations. You are solely responsible for the authorization and management of User accounts across geographic locations, as well as export control and geographic transfer of Your Content.

Notice

Any notice required under this Agreement shall be provided to the other party in writing. If You have a legal dispute with Oracle or if You wish to provide a notice of a legal claim, or if You become subject to insolvency or other similar legal proceedings, You will promptly send written notice to: Oracle America, Inc., 500 Oracle Parkway Redwood Shores, CA 94065, Attention: General Counsel, Legal Department.

Waiver & Severability

A waiver of any breach under this Agreement should not constitute a waiver of any other breach or future breach. If any provision is held by a court of competent jurisdiction to be contrary to law, such provision shall be eliminated or limited to the minimum extent necessary so that this Agreement shall otherwise remain in full force and effect.

Assignment

You may not assign this Agreement or give or transfer the Service or any interest in the Service to another individual or entity. Oracle may assign this Agreement without Customer’s prior written consent at any time for any reason. There are no third-party beneficiaries to this Agreement.

Independent Contractors

Oracle is an independent contractor, and each party agrees that no joint venture, partnership, or agency relationship exists between the parties.

Force Majeure

Oracle shall not be liable for loss, delay, nonperformance to the extent resulting from any force majeure event, including, but not limited to, acts of God, strike, riot, fire, explosion, flood, earthquake, natural disaster, terrorism, act of war, civil unrest, criminal acts of third parties, failure of the Internet, governmental acts or orders or restrictions, failure of suppliers, labor stoppage or dispute (other than those involving Oracle employees), or shortage of materials, provided that Oracle uses reasonable efforts, under the circumstances, to notify You of the circumstances causing the delay and to resume performance as soon as possible.

Gaming License & Permits

The parties acknowledge that if You are engaged in a business that is subject to casino or other gaming regulatory overview by relevant government authorities (“Gaming Agencies”), including licensure or permit requirements (“License”), as a regulated gaming entity, Your contractual arrangements with both gaming and non-gaming vendors may be subject to review by Gaming Agencies. Oracle or You may terminate this Agreement upon ten days prior written notice to the other party if: (a) You determine that Your continued contractual arrangement with Oracle will violate or otherwise jeopardize a License issued to You by the relevant Gaming Agency; or (b) Oracle determines that Oracle’s continued contractual arrangement with You is not authorized under applicable law. If either of us terminates this Agreement pursuant to this section, then Your right to use the Service shall end. This section provides the parties’ entire liability and exclusive remedy for claims related to gaming licenses or permits.

Entire Agreement

This Agreement, including all URL Terms included by reference, constitutes the entire understanding between You and Oracle and is intended to be the final and entire expression of our agreement. The parties expressly disclaim any reliance on any and all prior discussions, marketing, emails, request for proposals and/or agreements between the parties. There are no other verbal agreements, representations, warranties undertakings or other agreements between the parties.

II. ARTIFICIAL INTELLIGENCE TERMS AND CONDITIONS

The Service includes features which utilize Artificial Intelligence (“AI”) Functionality. (as defined in the Oracle Artificial Intelligence Terms). The Oracle Artificial Intelligence Terms (“AI Terms”), which can be accessed at https://www.oracle.com/contracts/ (or by searching for “Oracle AI Terms” at https://www.oracle.com/contracts/a-z/contract-documents/), apply to AI systems, and You and Your Users’ use of related AI functionality, that is included in the Service.

The AI Terms are incorporated into this Agreement and can be updated at anytime by Oracle.

In addition, use of AI Functionality and the Service is subject to the Additional AI Terms of Use set forth below. By using the Service, You agree to comply with the AI Terms and the Additional AI Terms of Use. If You cannot comply with the AI Terms and the Additional AI Terms of Use, You should not use the Service.

Additional AI Terms of Use – OpenAI LLM

As a condition of using the Service and the OpenAI LLM, You acknowledge and agree that You and Your Users will comply with the following terms.

  1. You understand that the content of Your prompt (such as data, images, text) will be sent to an OpenAI end point that is outside of the Oracle managed datacenter associated with Your Service. All OpenAI endpoints accessed via the Service are enabled for “Zero Data Retention” which means that Your Content (a) will not be logged for human review and (b) will not be saved to disk or retained by OpenAI.
  2. The data center where QuickStart will be running is located in North America. The related OpenAI endpoint will be located in North America.
  3. In the event that OpenAI (i) removes an endpoint, (ii) ceases to offer an endpoint in a region, or (iii) deprecates a version of an OpenAI LLM, Oracle will provide at least 90 days notice.
  4. Your Users of the Service must be located in a country or territory that is supported by OpenAI; the full list of supported countries and territories is available at https://help.openai.com/en/articles/5347006-openai-api-supportedcountries-and-territories.
  5. Without limiting the applicability of other terms in this Agreement, You agree that You will not and will not knowingly permit Your Users to use the Service in a way that violates OpenAI Policies, as described at the following links: Service-Specific Terms (https://openai.com/policies/service-terms), Sharing and Publication Policy (https://openai.com/policies/sharing-publication-policy), and Usage Policies (https://openai.com/policies/usage-policies). Further, You will not and will not knowingly permit Your Users to authorize or allow minors to use the Service without consent from their parent, guardian or instructor.

III. FEATURE SPECIFIC TERMS

Your use of the Service, and the specific features outlined in this section, may require You to comply with additional terms set forth below. Your use of such features constitutes acceptance of the terms set forth herein. In addition, Your use of the Service, and the specific features outlined herein, may require You to enter into separate agreements with third parties (“Third Party Agreement(s)”) in order to utilize or fully utilize such features. To the extent that a Third Party Agreement required, it will be specified in the terms below for the individual applicable features. You understand that You are not required to enter into a Third Party Agreement and understand if You should choose not to do so, that You may not be able to use, or fully use, the applicable feature(s) outlined herein. You also understand that any such Third Party Agreement is between You and the third party and Oracle is not liable for any actions or inactions by You or the third party as it relates to any such Third Party Agreement.

Bank Feeds Feature

The Service provides a Bank Feeds feature that allows You to automate the transfer of Your bank data from certain financial institution accounts into QuickStart. The Bank Feeds feature uses Financial Institution Connectivity through MX Technologies, Inc., an authorized account information service Third Party Application provider, to securely access Your online financial institution data. The Bank Feeds feature will use Your QuickStart account ID to generate an anonymized ID to create an account with MX Technologies, Inc. to create a connection with Your financial institution(s). Your use of the Bank Feeds feature requires You to accept the MX Technologies, Inc. Terms of Service currently available at the URL noted below (the “Terms”). By completing the registration process in-application, You are acknowledging You are agreeing to the Terms; if You cannot, or do not agree to the Terms, You should not proceed with Your registration.

BY SELECTING THE “CONNECT BANK” BUTTON OR BOX (OR THE EQUIVALENT) IN QUICKSTART TO ENABLE THE BANK FEEDS FEATURE, YOU INDICATE ACCEPTANCE AND UNDERSTANDING THAT YOU ARE ENABLING AND USING A THIRD PARTY APPLICATION PROVIDED BY MX TECHNOLOGIES, INC., AND YOU ACKNOWLEDGE AND ACCEPT MX TECHNOLOGIES, INC.’S TERMS OF SERVICE (https://www.mx.com/end-user-agreement/oracle-netsuite-agreement/). YOU SHOULD CAREFULLY READ THE TERMS BEFORE SELECTING THE “CONNECT BANK” BUTTON OR BOX (OR THE EQUIVALENT) AND IF YOU ARE NOT WILLING TO BE BOUND BY THESE TERMS, OR THE INDIVIDUAL ACCEPTING IS NOT AUTHORIZED TO ACCEPT THESE TERMS ON BEHALF OF YOUR COMPANY OR ORGANIZATION, DO NOT SELECT THE “CONNECT BANK” BUTTON OR BOX (OR THE EQUIVALENT), BUT INSTEAD RETURN TO THE BANKING PAGE.

NetSuite Pay

NetSuite Pay, powered by Versapay, enables You to accept digital payments, including credit cards and ACH, through the following processes:

In using NetSuite Pay, You will comply with the terms of this Agreement and with the terms of Your relevant agreement(s) with Versapay.

In addition, use of the NetSuite Pay may be subject to the payment of fees to Versapay, the third-party payment processor. You acknowledge that Oracle may share information regarding any such fees for informational purposes only and is not responsible for ensuring the accuracy and completeness of any fees that will be imposed by Versapay in connection with NetSuite Pay. Any questions or disputes related to any fees imposed by Versapay are between You and Versapay and should be addressed by You with Versapay directly.

Additional Notices to You

Oracle operates a software platform that allows Users to aggregate and manage certain treasury, banking and/or accounts receivable functions. To use NetSuite Pay, You must enter into a merchant agreement with Versapay. Versapay delivers its services to its customers under the terms of the relevant merchant agreements and through Versapay’s technology as incorporated in Oracle’s platform. Oracle is not a financial institution and does not provide any payment or other financial services as part of NetSuite Pay. As part of NetSuite Pay, Oracle sends Your Content to Versapay. You acknowledge, agree, and consent to Oracle sharing Your Content, which may include Personal Information, with Versapay in connection with these services.

You acknowledge that certain functionality from NetSuite Pay is provided by Versapay through third-party payment networks (“Payment Networks”), and the provision of NetSuite Pay and these functionalities is dependent upon the availability of such Payment Networks. Oracle shall have no liability or responsibility for any Losses to the extent arising due to such Payment Network (including as a result of unavailability of such Payment Network). You agree You are not relying on the availability of functionality of NetSuite Pay, or approval from financial service partners, in Your purchasing of Your other NetSuite Services.

Notwithstanding anything to the contrary in this Agreement, You acknowledge, agree, and consent to Oracle providing Versapay and third party financial service partners with certain customer information, including Your Content, which may include Personal Information to allow Oracle to carry out its business operations, such as responding to related product and service requests and information regarding access and attempted access to NetSuite Pay, designed to enhance the safety and security of NetSuite Pay and that may be required for compliance with laws, ordinances, or regulations.

ShipStation API

The ShipStation API enables You to do the following:

You may only have one ShipStation account per Oracle NetSuite QuickStart account. You understand and acknowledge that use of the ShipStation API is subject to the payment of fees to ShipStation and that You will be billed by ShipStation as described in the Separate ShipStation Agreement (defined below).

Additional Notices to You

To use the ShipStation API, You must enter into the Separate ShipStation Agreement with ShipStation (the “Separate ShipStation Agreement”). You acknowledge, agree, and consent that Oracle has the right to share Your Content, which may include Personal Information (as defined in the Data Processing Agreement) and tax information, with ShipStation in connection with the ShipStation API. You agree that such information includes, but is not limited to, company name, company address (ship to/ship from), QuickStart internal identification numbers, local business registration number, employee and customer names and email addresses including generic company level email addresses or mailing distribution groups. You acknowledge that certain functionality is provided by ShipStation, pursuant to the Separate ShipStation Agreement between You and ShipStation, and to receive such ongoing functionality from ShipStation and to use the ShipStation API , You must comply with the terms of such Separate ShipStation Agreement.

Certain functionality is provided through third-party shipping networks (“Shipping Networks”) and certain functionalities within the ShipStation integration are dependent upon the availability of such Shipping Networks. You agree Oracle shall have no liability or responsibility for any Losses to the extent arising due to such Shipping Network (including as a result of unavailability of such Shipping Network) or from ShipStation’s actions or inactions.

The terms of this Agreement, and the applicable policies and other documents referenced herein, shall not apply to such Your Content when it is not stored in, or run on or through the Service, including but not limited to moving Your Content to ShipStation or through Shipping Networks.

In using the ShipStation API, You acknowledge that: (a) Oracle is not responsible for ensuring Your shipping compliance; and (b) in no event shall the termination or expiration of the Separate ShipStation Agreement affect Oracle or Your obligations to Oracle related to the ShipStation API or the Service.

Third Party Integrations & Connections

This Service may be able to have a controlled connection with certain third party services including but not limited to artificial intelligence (“AI”) assistants and other third party APIs. These connections may allow Users to make natural-language requests to their AI assistants to retrieve information, generate reports, and, where permitted, create, retrieve, and update Your Oracle NetSuite QuickStart records.

Access and available actions are governed by the User’s assigned role and permissions, and the QuickStart Third Party Integration & Connections does not grant any additional privileges beyond those permissions.

If You use the Third Party Integration & Connections , (a) You acknowledge and agree that Your Service will be connected to a third-party’s (“Third Party”) services (“Connected System”), (b) You direct Oracle to allow the Third Party to move Your Content, which may include Personal Data, from Your Service instance to the Connected System and specifically consent to such activity (c) You direct Oracle to retrieve material from the Third Party and Connected Systems and to import such material into Your Service environment.

In the event that Your Content is moved outside of the Your Service instance, the terms of this Agreement , and the applicable policies and other documents referenced herein, shall not apply to Your Content when it is not stored in, or run on or through the Service.

You are solely responsible for the Third Party’s use of the Service.

As You are providing Your own LLM (“BYO LLM”), Your use of a BYO LLM is provided pursuant to the terms between You and the Third Party and Oracle disclaims all obligations with respect to the use of the LLM by You.

You understand that AI output may not always be accurate, complete, current, or appropriate for Your intended use.

You are solely responsible for Your use of AI output and for reviewing and independently verifying the accuracy and appropriateness of AI output before Your use.

AI output may not be unique, and other customers may receive similar output from the AI systems that are part of their Oracle NetSuite QuickStart Service.