Schedule or cancel deletion of a Free Tier account

Use Account management to schedule deletion of an eligible QuickStart Free Tier company account. The request does not immediately end access: the account remains usable through the displayed month-end date. This affects the company account, not just your personal user profile.

Before you begin

You need permission to manage QuickStart account information and an active Free Tier account. Export any information that your company needs to retain before access ends. Make sure you are authorized to end access for the company.

Schedule deletion

1. Open Menu > Administration. On the Administration page, select QuickStart settings > Account info.
2. In the automatically opened Account management section, find My plan.
3. Select Delete My Account.
4. In Delete your account?, review the displayed date. You can optionally select reasons and enter Additional feedback (optional).
5. Select Delete My Account in the dialog to confirm, or Go back to leave the account unchanged.
6. Check that Account management displays the scheduled date. If the application says the request may have been accepted, refresh the page and check the account status before trying again.

The scheduled date is the last usable day, calculated from the month when you confirm the request. You can continue using the account through that date.

Cancel a pending request

1. Return to Account management before the scheduled termination takes effect.
2. Review the pending deletion date and select Cancel account deletion.
3. Check the cancellation confirmation and refresh the page to confirm that the pending deletion date is no longer displayed.

Canceling a pending request keeps the account active. This action does not restore an account whose termination has already completed.