Reset your sign-in settings

Request recovery instructions when you forgot your password or lost access to a passkey. Open your company’s QuickStart sign-in page.

Before you begin

You must be able to access the sign-in email address associated with your QuickStart user. If you cannot access it, contact the person in your company who manages QuickStart.

Steps

1. Open your company’s QuickStart sign-in page.
2. Select Can’t sign in?.
3. On Forgot password or lost access to your device?, enter your Email.
4. Select Send instructions.
5. Open the recovery message sent to your email address and follow its instructions.

Result

QuickStart confirms that the credential reset instructions are on the way. The message can take a few minutes to arrive. Check your junk folder if you do not see it.

Recovery links can be used only one time. If you cannot complete 2FA verification during recovery, contact the person in your company who manages QuickStart.