Set import preferences
Configure the delimiters and character encoding QuickStart uses for subsequent CSV file imports. Open Menu > Administration > Data import > File import.
Before you begin
You must have permission to update company-wide import preferences. Confirm the delimiter and character encoding used by the CSV files your company plans to import.
Set import preferences
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Open Menu > Administration > Data import > File import.
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Select Import preferences.
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Select the CSV file column delimiter used to separate columns.
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Enter the Delimiter for multi-select values used to separate multiple values within one field.
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Select the File character encoding used by the CSV file.
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Select Apply.
The preferences apply to file imports submitted after the change. Before importing a file, verify that its delimiters and character encoding match these settings.