Manage your passkeys

Use My preferences > Security and authentication > Authentication > Passwordless sign-in to review the passkeys registered for your QuickStart user. You can revalidate a passkey that requires confirmation or permanently delete one that you no longer control, while retaining another authentication method for account recovery.

Before you begin

You cannot delete a passkey if it is your only authentication method. Add a password, another passkey, or an available SSO method first.

Steps

1. In the global navigation, select your name or initials, and then select My preferences.
2. In Categories, select Security and authentication > Authentication.
3. Locate the passkey in the Passwordless sign-in list.
4. To confirm that the passkey is still available, open its actions menu and select Revalidate.
5. To remove a passkey that you no longer control, open its actions menu, select Delete, and confirm the deletion.

Result

A revalidated passkey remains available for sign-in and QuickStart confirms the revalidation. A deleted passkey is removed from the list and can no longer be used to sign in.

If you lose access to every authentication method, use Can’t sign in? on the sign-in page or contact the person in your company who manages QuickStart.