Get started with fulfillment updates

QuickStart can automatically email a shipping confirmation to the customer contact on a sales order after items are shipped. For multiple shipments, the customer receives an email for each shipment. The message can include shipped items, shipping address, carrier, and tracking number.

Enable fulfillment updates

1. Open Menu and select Settings > Sales > Customer notifications.
2. Under Fulfillment updates, select Send shipping confirmation email.
3. Select Apply.

Future eligible item fulfillments queue the notification for the customer contact specified on the order. Delivery is asynchronous; after processing, open the fulfillment’s Sent emails tab to review the linked message.