Manage the ShipStation API account
Administrators can reset the integration API key, view the customer account ID, and inspect shipping partner logs. Open Menu > Products and services > Settings > Shipping.
Before you begin
Complete Register with ShipStation API and synchronize at least one integrated carrier account. Without a registered account, View account does not have a customer account ID to display.
Manage the account
- Open Menu > Products and services > Settings > Shipping.
- Select Manage ShipStation API account.
- Choose the action you need:
- Select Reset API Key only if the key might be compromised. Select Confirm to apply the new key.
- Select View account to view the ShipStation API customer account ID used for support.
- Select View logging to inspect shipping partner requests and responses when troubleshooting.
Resetting the API key changes the credential used by the integration. Do not reset it as a routine troubleshooting step.