Adding Questions for Alert Types
When you create an Alert Type, you may want a user to answer questions about their actions before they indicate the Alert Type is complete. For example, you may ask if a certain process was followed when completing that task. Questions can be set to the Administrator, Assignee, Approver, Owner, or Viewer roles. This allows key details to be gathered from the user experiencing the issue.
You can specify various types of questions, such as Text, Number, or True/False, and indicate whether they are required. If a question is required, the user must respond or they cannot submit the task for approval. You can also order the questions by using the Move Up and Move Down buttons.
To add a question: