Creating Alerts
You can create an alert from an object in Task Manager such as a task, schedule, or form if you've access to it, or you can create it from the Alert List. You specify an Alert Type and other information, and the alert is created when you submit it from the Actions dialog box.
If needed, you can create alerts on alerts. For example, you can create sub-alerts for a "System Down" issue to work separately on network and power issues.
When you create an alert on an object, only Alert Types specific to that object, and generic Alert Types are available (for example, Basic Alert). When you create an alert directly from the Alert List, only generic Alert Types are available.
When you create an alert, it will initially be in Open with Owner status.
Note:
Alerts can remain in the Open status even if they're associated with locked objects (periods, schedules, and so on).
Here's the table that provides the Alers workflow.
Table 6-2 Alerts Workflow
Role | Actions |
---|---|
Owner (user who initiated the alert) |
Submit Reopen (sends alert back to Owner) |
Assignee |
Submit Request Information (sends alert back to Owner) |
Approver1 |
Approve Reject (sends alert back to Assignee) |
ApproverN |
Approve Reject (sends alert back to Assignee) |
To create an alert: