Introduction

This hands-on tutorial shows you how to set and analyze data-driven, intelligent sales quotas in Oracle Sales Planning. You set target quotas and specify targets by running predictions. You also evaluate different scenarios with what-if analysis. You perform top down and bottom up quota planning. The sections build on each other and should be completed sequentially.

Background

Oracle Sales Planning provides an extensible, reliable framework that enables your teams to set and analyze data-driven, intelligent quotas using best practice methodologies, such as top-down, waterfall, and bottom-up. All key participants engage in the sales planning process including sales operations, sales management, and sales reps.

With Quota Planning, you can plan reliable target quotas by engaging all of the participants in the process, for example, the VP of Sales, Sales Operations, Sales Managers, and Sales Reps. Set a target quota for the next year. Then, optimize your results by making adjustments by product, applying padding or seasonality, or performing predictive planning or what-if analysis. When the target is ready, planners perform top-down or waterfall planning to allocate the target quota throughout the hierarchy.

If needed in your organization, you can also perform bottom-up planning to get quota commitments from Sales Reps, allowing a collaborative approach. After the target quotas are pushed up to the next level of the hierarchy and aggregated, you can compare top-down and bottom-up results. With built in dashboards, you can analyze and evaluate quota plans that include quota attainments.

Quota Planning offers top-down and bottom-up target quota planning by territory, product, account, or other custom dimensions. Use Predictive Planning and what if scenario planning to explore and compare different quota scenarios for informed decision making. Quota Planning builds best practices into its content, including its forms, calculations, dashboards, infolets, drivers, and measures.

Enhance the planning process in your organization by adding additional measures, task lists, or approvals. Extend Oracle Sales Planning by adding configurations and personalization into your sales planning application with custom navigation flows, dashboards, and infolets. Use tasks and approvals to manage the quota planning process. Use Groovy rules to customize even further for enhanced calculation and business rules. Integrate Oracle Sales Planning with Oracle Engagement Cloud - Sales Cloud to push quota targets to incentive compensation or bring in actual attainment.

You can perform quota planning using best practice methodologies such as top down, waterfall and bottom up:

  • Top Down allocates the target quota starting at the highest level of the hierarchy down to each level of the dimension hierarchy, throughout the entire hierarchy. Use this method when target setting is centralized.
  • Waterfall allocates the target quota starting at the highest level of the hierarchy step by step down to each level of the dimension hierarchy. Each level in the hierarchy reviews and makes adjustments before pushing the target quota down to the next level. Use this method when target setting is more decentralized with input from regional or business line sales leaders. One of the benefits of waterfall planning is that the adjustments made by sales managers are not visible to subordinates, who see only the adjusted target quota.
  • Bottom Up is a collaborative approach performed in addition to top-down planning. After top-down allocation is complete, each level in the hierarchy, starting with the lowest level, reviews their target quota, enters their quota commitments, and pushes them up to the next level in the hierarchy.

Depending on how your administrator configured the application, you can:

  • Perform bottom-up planning in addition to top-down or waterfall planning, and then compare the results.
  • Plan by territory or resource.
  • Plan overlay target quotas in addition to your primary target quotas.

You can base your target quota on prior year's sales, and consider last year's bookings to specify year over year growth for all territories. You can also specify targets by running a prediction and using the statistics based results to plan quota by territory, product, account, or any category that you use.

You can perform what-if analysis to evaluate different scenarios and then compare those scenarios to the base plan.

Prerequisites

Cloud EPM Hands-on Tutorials may require you to import a snapshot into your Cloud EPM Enterprise Service instance. Before you can import a tutorial snapshot, you must request another Cloud EPM Enterprise Service instance or remove your current application and business process. The tutorial snapshot will not import over your existing application or business process, nor will it automatically replace or restore the application or business process you are currently working with.

Before starting this tutorial, you must:

  • Have Service Administrator access to a Cloud EPM Enterprise Service instance. The instance should not have a business process created.
  • If you haven't already, register for a free Oracle Cloud Customer Connect account so you can access the required files.
    • Download the latest Sales Planning Sample Application snapshot from this idea page.
    • Upload and import the latest Sales Planning Demo Application snapshot into your Planning instance.

    Note:

    If you run into migration errors importing the snapshot, re-run the migration excluding the HSS-Shared Services component, as well as the Security and User Preferences artifacts in the Core component. For more information on uploading and importing snapshots, refer to the Administering Migration for Oracle Enterprise Performance Management Cloud documentation.

Reviewing Quota Planning Configuration and Enabled Features

  1. On the home page, click Application, then Configure.
    home page Application Cluster

    The configuration tasks are displayed.

    Configure Page
  2. Click Enable Features.
  3. Review the enabled features.
    • You can plan by territory. The lowest level in each hierarchy represents a sales rep. With Territory, you can integrate with Oracle Engagement Cloud's Territory Management. The commonly-used Accounts (customers), Product (high-level product families), and Geography (a reporting dimension, configured as an attribute of Territory) dimensions can be optionally enabled. These core custom dimensions have predefined functionality and artifacts associated with them.

      Planning model
    • You plan quota by dollars not units.

      unit of measure
    • With Overlay Targets, you can plan for the additional sales from a support sales force whose assistance increases revenue. With seasonality selected, you can adjust quota to better reflect the seasonal impact. With padding, management can make top side adjustments of target quotas before the final quotas are rolled out. With What-if analysis, you can compare different business outcomes with the base plan.

      Key Functionality
    • With the waterfall method, you can plan target quota at the top of the organization and then allocate it one step below in the hierarchy. With bottom up, sales reps can propose quotas for each account that they collaboratively review and adjust with their managers.

      Planning Methodology
    • With Predictive Planning enabled, you can perform time series statistical analyses on historical data to predict future results. You can copy these predictions into forecast and what-if scenarios.

      Predictive Planning
    • You can plan with a product and accounts dimension, and the additional dimension named Sales Channel.
      Dimensions
  4. Click Close.

Setting Variables and User Preferences

In this section, you review the substitution variables that are set up. You also set user preferences so that you can work with forms and dashboards.

Setting Values for Substitution Variables

  1. Click navigator icon (Navigator), and under Tools, click Variables.
    Navigator Menu

    In Variables, you can administer user variables and substitution variables.

    User Variables
  2. Click the Substitution Variables tab.
  3. Review the values for substitution variables.

    For all cubes, OEP_CurYr is FY24.

    Sub Variables all cubes
  4. Scroll down and notice the values for OEP_QTP. The current year is FY24, the prior year is FY23, and the version is the Working version.
    Sub Variables for QTP

Setting User Preferences

  1. Click navigator icon (Navigator), and under Tools, click User Preferences.
    Select User Preferences
  2. In General, under Approvals, select Display Aliases.
    Select Display Aliases
  3. On the left, under Preferences, click Display.
    Select Display
  4. Under Number Formatting, for Thousands Separator, ensure Comma is selected, and for Decimal Separator, ensure Dot is selected.
    Select Comma
  5. On the left, under Preferences, click Ad Hoc Options.
    Select Adhoc options
  6. Ensure the precision is set to:
      Minimum Maximum
    Currency Values 0 0
    Non-Currency Values 0 0
    Percentage Values 0 1

    Note:

    Precision settings affect the value display only, not their stored values.
    Set Precision

Setting Values for User Variables

  1. On the left, under Preferences, click User Variables.
    Set Precision
  2. For each variable, click its icon member selector (Select Member) to select a member as the variable's value:
    Dimension User Variable Member
    Accounts Accounts Segments All Accounts
    Currency Currency USD
    Period Period Granularity YearTotal
    Product Product Family All Product
    Currency Reporting Currency USD
    Scenario Scenario Plan
    Territory Territory NA Key Accounts - Anthony Furini
    Years Years FY24
    Accounts Account Segments All Accounts
    Scenario Forecasting Scenario Forecast
    Version Forecasting Version Working Bottom Up
    Measures Drivers Product Measures
    Product Product Family All Product
    Territory Territory NA Products - West - Mateo Lopez
    Currency Currency USD
    BaselinePromotions Current Promotion Base
    Scenario Key Account Scenario Plan
    Version Key Account Version Working Bottom Up
    Territory Overlay Territory All Overlay Territory
    Territory Sales Rep Territory Central - Products - Div I -Peter Branch
    Territory Territory NA Products - Central - Alex Smith
    Accounts Accounts All Accounts
    Product Product All Product

    Tip:

    If you selected to show aliases in Member Selector, the value listed in the Member column may vary. For example, for some dimensions, the prefix (OEP_ and OGS_) are not shown. For some territory members, instead of the numeric member name, the full alias name is displayed.
  3. Verify your selections, and click Save.
    Save
  4. In the Information message, click OK.
    Information message

Setting Quota Targets as the Sales Ops

You set quota targets by basing them on the prior year's sales, and you consider last year's bookings to specify year over year growth for all territories.

Activating Navigation Flows

In this section, you activate navigation flows to help you move through the steps for setting sales quotas.

  1. Return to the home page. Click Icon Home (Home).
  2. In the upper right, to the left of your user name, click Navigation Flow Selector (Select Navigation Flow) and select Quota Sales Ops.
    Navigation Flows Selector
  3. In the upper right, click icon-admin menu (Administrator), and select Reload Navigation Flow.
    Reload Navigation Flow

Running Predictions with Predictive Planning

Since you have historical revenue data by territory, you can perform a statistical analysis on the data to predict future revenue results.
Running Predictive Planning predicts future revenue by territory or prediction, historical data for each member on the form is retrieved and then analyzed using time series forecasting techniques to predict the future performance for these members. The more years of historical data you have, the more accurate the prediction will be.

  1. On the home page, click Quota.
    Home page
  2. Click the Predictive Planning horizontal tab.
    Navigate to Predictive Planning
  3. In the Member Selector, expand Territory > Total Territory, select Global High Tech Sales - Peter Apt, and click OK.
    Select Territory
  4. Click Actions, and select Predictive Planning
    Select Predictive Planning
  5. The prediction runs, and a results area opens below the form with a chart and detailed information about the prediction. Review the results which provide detailed information about the prediction.
    Predictive Planning Results Peter Branch
  6. Note:

    Predictions are shown for the selected member.

    Tip:

    If your prediction results are not displayed, close the form and then open the form and try again.

  7. In the Marilyn Richie row, select the Jan cell.

    The results for Marilyn Richie's division are displayed.

    Predictive Planning Results Marilyn Richie
  8. In the Prediction area, click icon details (Details).

    Depending on the data, the system predicts using the method with the greatest accuracy. To determine the prediction method, many factors are evaluated such as what historical data is available, and whether or not the data follows a trend or includes seasonality. Methods are described in the following table:

    Method Seasonal Best Use
    Simple Moving Average No Volatile data with no trend or seasonality
    Double Moving Average No Data with trend but no seasonality
    Single Exponential Smoothing No Volatile data with no trend or seasonality
    Double Exponential Smoothing No Data with a trend but no seasonality
    Damped Trend Smoothing non-seasonal method No Data with a trend but no seasonality
    Seasonal Additive Yes Data without trend but with seasonality that does not increase over time
    Seasonal Multiplicative Yes Data without trend but with seasonality that increases or decreases over time
    Holt-Winters' Additive Yes Data with trend and seasonality that does not increase over time
    Holt-Winters' Multiplicative Yes Data with trend and with seasonality that increase over time
    Damped Trend Additive Seasonal Method Yes Data with a trend and with seasonality
    Damped Trend Multiplicative Seasonal Method Yes Data with a trend and with seasonality
    ARIMA No Data with minimum of 40 historical data points, limited number of outliers and no seasonality
    SARIMA Yes Data with minimum of 40 historical data points, limited number of outliers and seasonality
  9. Review the prediction details including the prediction method. The best prediction method is SARIMA.
    Predictive Methods
  10. Click outside Prediction Details to close it.
  11. In the lower right corner of the screen, click icon paste (Paste) to copy the predicted data to the Plan scenario.
  12. In Paste Prediction, select All Members on Form, and click Apply.
    Paste Predictions
  13. To copy the predicted data to the Plan scenario, for all time periods and all territories, click Save.
    Save Predictions
  14. You can review the data and make changes. For Sean Goodkin, click the February cell and enter 6m.
  15. Click Save.
    Save Changes

Set Targets

  1. You can compare the predicted values to your planned targets. Click the Set Targets and Whatifs horizontal tab.
    Select Targets and Whatifs
  2. Review last years bookings with the predicted revenue.
    Set YoY Growth
  3. Set the predicted values as the target. Right-click on the Set YoY Growth form and select Set Predictive as Target.
    Set Predictive as Target
  4. In the Information message, click OK.
    Information Prompt
  5. You can also specify an overall target by entering a specific amount. In the upper grid, for Plan Target Quota, enter 1160m, and in the upper grid, click icon save (Save).
    Enter Plan Target Quota
  6. In the Information message, click OK.
    Information Prompt
  7. Set quota based on year over year growth from last year's bookings. In the upper grid, for Plan YOY Growth %, enter 18.5%, and in the upper grid, click icon save (Save).
    Set Targets
  8. In the Information message, click OK.
    Information Prompt

Performing What-if Analysis

After you set initial target quota, you can perform what-if analysis to evaluate different scenarios. You can then compare those scenarios to the base plan and choose to use them in your plan.
You set percentage values for the listed scenarios to calculate quota for each scenario. The values are calculated on the Plan Target Quota, so if Best Case is set to 5% then it is 5% more than the Plan Target Quota value.

  1. Right-click on the Set YoY Growth form and select Seed What If Scenarios.
    Seed Whatif Scenarios
  2. Accept -5 for Worst Case, 5 for Best Case, and 3 for Conservative, and click Launch.
    Launch Seed Whatif Scenarios
  3. In the Information message, click OK.
    Information Message
  4. Review the results for Conservative, Best Case, and Worst Case.
    What if scenarios
  5. You can accept the results from one of your what-if scenarios as you Plan Target Quota. Right-click and notice the Copy Data What If option, but don't select it.
    Copy Data What If
  6. Click somewhere on the main screen to close the menu.

Adjusting Quota by Product

You can make quota adjustments by territory or product. Often the growth rate across product lines is different.

  1. Select the Adjust Targets by Product horizontal tab.
    Select Adjust by Product
  2. For NA Business Sales - Products - Martin Conway, in YOY Growth%, enter the following, and in Adjust YoY Growth by Product, click icon save (Save):
    • Servers: 15%
    • Laptops: 18%
    • Software & Services: 20%
    Adjust by Product
  3. In the Information message, click OK.
    Information Message
  4. Click the Overview tab.
    Navigate to Overview

    After finalizing target quota, you can discuss the plan with the Chief Revenue Officer. Review the predefined dashboard to provide insight into overall quota planning. And review revenue information and target quota - the high-level quota plan for all territories - along with other important measures. You can review information by industry, territory, product or other categorizations.

    Next, you can handoff this plan to the Sales VPs so they can review the plan further before allocating the target quota throughout the organization.

    Overview

Performing Top-down Planning as the Sales VP

Activating Sales VP's Navigation Flow

You activate the navigation flow for the Sales VP so that Martin Conway, the North American Business Sales Vice President can review quotas and make changes.

  1. Return to the home page. Click Icon Home (Home).
  2. In the upper right, to the left of your user name, click Navigation Flow Selector (Select Navigation Flow) and select Quota Sales VP.
    Navigation Flows Selector
  3. In the upper right, click icon-admin menu (Administrator), and select Reload Navigation Flow.
    Reload Navigation Flow

Allocating Quota

In this section, you review the sales quota for the VP, and allocate to the next level in the hierarchy.

  1. On the home page, click Quota.
    Home page
  2. Click the Top Down and Adjust horizontal tab.
    Select Top Down and Adjust
  3. In the Member Selector, expand Territory > Total Territory, select NA Business Sales - Products - Martin Conway, and click OK.
    Select Conway
  4. For the Sales VP, Martin Conway, review the target quota and other key measures such as last year's bookings, predicted revenue, the assigned overall growth, average quota per rep and account, and number of accounts.
    Conway Quota
  5. In the My Target form, right-click and select Waterfall Allocation.

    To plan for the VPs team quota, you allocate target quotas to the Regional Sales Managers. Allocate quota using the waterfall method to plan sales quota one step below in the hierarchy to the regions.

    Waterfall Allocation on Menu
  6. In the Information message, click OK.
    Information message

    Quota is allocated to sales managers. Key measures are calculated including the overall growth percentage, the average quota per sales rep, and per account, and the number of accounts.

    Allocated quota to Sales Mgr

Adjusting Allocated Quota by Region

In this section, you adjust the regional sales quota.

  1. In My Team Target, in Adjustment Value for YearTotal, enter the following, and click icon save (Save):
    • For the Central region for Alex Smith: 1.5m
    • For the East region for Michael Rhodes: -1.2m
    • For the West region for Mateo Lopez: -300k
    Adjusting Targets
  2. In the Information message, click OK.
    Information Message

Applying Seasonality Adjustments

By default, quota targets are spread based on historical data, however if needed you can adjust the spreading by season. In this section, you make adjustments for each month for the upcoming planning year, for example to reflect consumer and sales trends or holiday periods. This option overwrites the original spreading with the seasonally adjusted spreading.

  1. Click the Seasonality horizontal tab.
    Select Seasonality
  2. For the NA Products - West - Mateo Lopez row, in Jan enter 5% and in Mar, enter 16%, and in upper right-hand part of the top form, click icon save (Save):
    Enter Seasonality
  3. In the Information message, click OK.
    Information message

    Note:

    Seasonality must always total 100%.
    After Saving Seasonality
  4. To update target quota based on the updated seasonality percentages, click in the Jan cell for NA Products - West - Mateo Lopez, right-click and select Apply Seasonality.
    Apply Seasonality
  5. In the Information message, click OK.
    Apply Seasonality
  6. Seasonality is applied to the selected row for NA Products - West - Mateo Lopez.

    Seasonality Applied

Adding Overlay Targets

You can include overlay targets to plan for those not directly responsible for the quota but who do support meeting quota targets. Overlay growth percentage is based on a percentage over last year's impacted bookings.

  1. Click the Overlay Targets horizontal tab.
    Select Overlay Targets
  2. In My Overlay Target, in Overlay Growth%, enter 5%, and in the upper right-hand part of the top form, click icon save (Save).
    Save Growth
  3. In the Information message, click OK.
    Information Message

    Overlay quota is included.

    After including padding
  4. To review the predefined dashboard to gain insight into the overall quota planning, click the Overview horizontal tab.
    Select Overview tab

    On the Overview dashboard, you can review information by industry, territory, product or other categorizations.

    Overview Dashboard
  5. Click the Top Down and Adjust tab.
    Select Top Down and Adjust
  6. Review the allocated target quota for the regions. Alex Smith's allocated target quota is almost 185 million.
    Allocated target quota

Performing Top-down Planning as the Sales Manager

Activating Manager's Navigation Flow

  1. Return to the home page. Click Icon Home (Home).
  2. In the upper right, to the left of your user name, click Navigation Flow Selector (Select Navigation Flow) and select Quota Sales Mgr.
    Navigation Flows Selector
  3. In the upper right, click icon-admin menu (Administrator), and select Reload Navigation Flow.
    Reload Navigation Flow

Allocating Regional Targets to Sales Reps

  1. On the home page, click Quota.
    Home page
  2. In the Member Selector, expand Territory > Total Territory, select NA Products - Central - Alex Smith, and click OK.
    Select Central Region
  3. Click the Top Down and Adjust tab.
    Select Top Down and Adjust
  4. Review the quota for Alex Smith's region.

    Data for the Central region is displayed on the top of the page including the allocated quota for the Central region.

    Central Region
  5. In the My Target form, right-click and select Waterfall Allocation.
    Waterfall Allocation on Menu
  6. In the Information message, click OK.
    Information Message

    Quota is allocated to the sales reps.

    Allocated quota to sales reps

Adjusting Allocated Quota by Account

  1. Click the Adjust by Accounts horizontal tab.
    Adjust by Account tab
  2. In My Team's Target by Account, select Ixys Corp in Div I Peter Branch, right-click and select Move Account.
    Move Account
  3. For Select territory to transfer account to, click icon member selector (Select Member).
    Select territory to transfer account to
  4. In Member Selector, select Central Products - Div II - Marilyn Richie, and click OK.
  5. Select Div 2
  6. Click Launch
    Launch Rule
  7. In the Information message, click OK.
    Information message

    The account is reassigned to a different territory. Also the LY Bookings and Allocated Target Quota with other measures have been moved to the new territory.

    Account moved

Adding a New Territory

You plan for a new sales rep for the Central region by adding a new territory and assigning quota to it.

  1. Click the Top Down and Adjust horizontal tab.
    Navigate to Top Down and Adjust
  2. In My Team Target form, right-click and select Add New Territory.
    Add New Territory
  3. For each member, click icon member selector (Select Member), to set the value as specified below, and then click Launch.
    • Scenario: "OEP_Plan"
    • Territory: "1015" (Central-Products-Div IV - Carl Douglas)
    • Version: "OEP_Working"
    • Year: FY24
    Launch Add New Territory
  4. In the Information message, click OK.
    Information Message
  5. In My Team Target, expand Adjustment Value YearTotal, and make the following adjustments, and click icon save (Save):
    • For the Div III - James Neuman row, in Q2, and Q3 enter -3M, in Q4, enter -1.5M.
    • For the Div IV - Carl Douglas row, in Q2, and Q3, enter 3M, in Q4, enter 1.5M.
    Save changes
  6. In the Information message, click OK.
    Information Message

Adjusting Ramp Up and Sales Rep Profile

  1. Click the Ramp Up and Profile horizontal tab.
    Navigate to Top Down and Adjust
  2. Review the attributes of sales reps' profiles to gain insights into the sales rep productivity.
    Based on these attributes, a Sales Rep Adjustment % can be calculated to determine the FTE Capacity and Threshold.
    Information Message
  3. In Sales Rep Profile Assumptions, make the following adjustments, and click icon save (Save):
    • For Div I - Peter Branch row, in Ramp Profile, select Fast.
    • For Div II - Marylin Richie row, in Comp Grade, select High.
    • For Div III - James Neuman row, in Seniority, select Senior and in Comp Grade, select High.
    • For Div IV - Carl Douglas row, in Tenure, select Range 12 Months, in Seniority, select Mid Level and in Comp Grade, select Average.
    Edit profile assumptions
  4. In the Information message, click OK.
    Information Message
  5. After setting or adjusting the ramp up profile, you can review the FTE Capacity of the sales reps.

    Note:

    A Negative Threshold indicates that a Sales Rep has a high quota that they may not be able to achieve.
    A Positive Threshold indicates that they are not challenged with the right quota for their ability and their compensation grade / experience.
    Updated sales rep profile

Performing Bottom-up Planning as the Sales Representative

Bottom-up quota planning complements your top-down planning strategy. After top down targets are set, you can have the lowest level in the hierarchy review their target quota, make any required adjustments, and then submit their expected account plans and quota commitments to the next higher level in the hierarchy for approval.

Note:

To perform bottom up planning, each user would log on to review quotas and make adjustments. In this tutorial, to simulate the steps, you switch between navigation flows.

Activating Quota Sales Rep's Navigation Flow

  1. Return to the home page. Click Icon Home (Home).
  2. In the upper right, to the left of your user name, click Navigation Flow Selector (Select Navigation Flow) and select Quota Sales Rep.
    Navigation Flows Selector
  3. In the upper right, click icon-admin menu (Administrator), and select Reload Navigation Flow.
    Reload Navigation Flow

Reviewing Top-down and Bottom-up Quotas

As a sales rep in charge of Central Products in Division 1, you can plan for each of your accounts, and allocate quota based on market knowledge and can factor in future sales opportunities.

  1. On the home page, click Quota.
    Home page

Adjusting Quotas for Accounts

  1. In Set Quota, change the quota values for each of the following accounts, and click icon save (Save):
    • Dixon Mfg Industries - MI Plant: 3.5m
    • Jonas Green Children's Health Center: 9m
    • Freeman Manufacturing: 15.5m
    • Tony Tone Talent Agency: 7.5m
    • Burgess Robert K: 8.5m
    Change Account Quota
  2. In the Information message, click OK.
    Information Message
  3. Review the top down quota allocated by your manager, along with the overall growth percentage. You can compare the top-down quota with the bottom-up quota, as well as the percent of the target.

    The top down quota is displayed in the Final Target Quota column and the bottom up quota is displayed in the Quota column.

    Quota Commits page

Adding Accounts and Assigning Quotas

In this section, you add a new account to help you reach your quota.

  1. In Set Quota form, right-click and select Add Account.
    Change Account Quota
  2. For Enter Account, click icon member selector (Select Member), to set the account value to: Wells Fargo Bank, National Association, and click OK.
    Enter Quota

  3. In Enter Quota Amount, enter 1500000, and click Launch.
    Enter Quota
  4. In the Information message, click OK.
    Information message

    With the added account quota, Peter Branch is closer to achieving his overall target quota.

    Updated Quota with added account

    Managers can also assign accounts to Sales Reps.

Reviewing Quota by Product

You can review and adjust quota allocated per product.

  1. Click the Adjust by Product horizontal tab.
    Click the Adjust by Product tab
  2. Review quota assigned to each account for servers and laptops.
    Quota by Product

Submitting Account and Quota Plans for Approval

Sales Reps Finalize Quota

In this example, quota information for Peter Branch, a Sales Rep, is displayed.

Note:

You are not expected to perform the approval steps. These are included for illustration purposes only.
  1. The first column references last year's bookings.
  2. Top-down quota allocated to the Sales Rep by the Sales Manager is in the second column.
  3. The Sales rep's proposed quota is in the Quota column.
  4. The overall growth percentage of quota compared to last year's bookings is in Overall Growth%.
  5. In Quota % of Target, the percentage that the proposed quota is of the allocated quota is displayed.
    Quota for Peter Branch

Sales Reps Submit Quota for Approval

The Sales Rep, Peter Branch, submits the quota for approval. Sales Reps can submit quotas for approval on the Approvals tab.

Note:

You are not expected to perform the approval steps. These are included for illustration purposes only.
  1. The Sales Rep can select the territory for which they want to submit quota.
    Select Peter Branch
  2. They can add comments such as "Quota committed" before promoting quota to the next level in the hierarchy for review.
    Change Status
  3. They can review the promotion hierarchy on the second vertical tab. The promotional path includes Alex Smith the North American Sales Manager for the Central region, Martin Conway the North American Sales VP, and Amy Feng the Sales Ops Director.
    Promotional path

Sales Managers Review Sales Reps Proposed Quota

Note:

You are not expected to perform the approval steps. These are included for illustration purposes only.
  1. The Sales Manager makes quota adjustments. For example, they can adjust quota by account for each of the Sales Reps.
    SalesMgrAdjusts
  2. After making adjustments, to update the quota totals, the Sales Manager aggregates the data.
  3. Aggregate Quota
  4. The quota is closer to achieving the target.
  5. Quota updated

Sales Managers Submit Quota for Approval

The Sales Manager, Alex Smith, submits the quota for approval.

Note:

You are not expected to perform the approval steps. These are included for illustration purposes only.
  1. Sales Managers can submit quotas for approval by selecting the Approvals tab.
    Select Approval
  2. The Sales Manager can select the territory for which they want to submit quota.
    Select Peter Branch
  3. They can add comments such as "Quota are set for my team's territories." before promoting quota to the next level in the hierarchy for review.
    Change Status

    Here, Quotas are promoted by Alex Smith.

    Quota Promoted

    The review process continues until the last person in the review process approves the quota plan.

    Martin Conway Owner

Sales Ops Perform High Level Commission Modeling

Oracle Sales Planning can further be extended to perform high-level commission modeling to simulate the compensation scenarios for the targeted quota.

Note:

You are not expected to perform the approval steps. These are included for illustration purposes only.
  1. Here you can see the different views that a Sales Ops can model. Multiple versions can be planned; in this case Version A is selected.
    • Headcount displays the current headcount and a conservative quota (based on last year's quota)
    • Target Commission provides guidance for the upcoming year
    • Commission Structure displays the commission rates for different Tiers and Bands
    • Attainment Bands helps in running what ifs for different headcounts with different bands of attainment and their impact on the overall commission
    • Charts are used to show the % of Revenue and the Commission Target vs Planned Commission based on the attainment
    Commission Plan
  2. This gives the Sales Ops an opportunity to try out several scenarios by changing target quota, attainment bands, headcount, and commission structure to get close to the overall commission target.
  3. Sales Ops can also review all the different version assumptions and the commission costs in a comparison view under the Commission Plan by Version tab.
    Commission Version