How can I resolve the invalid date range error when I create a surrogate response?
When you create a surrogate response, the invalid date range error can occur for these reasons:
- In the Response Received On field, if you didn't enter a date in between the negotiation open date and the current system date.
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If the time format preference is set to hours and minutes and you created a surrogate response within a minute after publishing the negotiation.
For example, for a negotiation that you published on say 06/21/2022 11:32 AM, you created a surrogate response in the same minute (that is, within 11:32 AM).
To resolve the invalid date range error, navigate to the Set Preferences work area, click
.On the Preferences page, click Regional. In the Time Format field, select a time format that includes seconds; for example, HH.mm.SS. Click Save and Close.