How can I check the reason why my purchasing document is in the Rejected or Incomplete status?

When purchasing documents fail validation checks, the documents either remain in the Incomplete or Rejected status depending on whether the validation errors occurred before or after approval.

You can use visual aids to identify purchasing documents that failed validation checks. These visual aids are available for purchase orders and purchase agreements on UI pages such as Manage Orders, Manage Agreements, View Purchase Order, Edit Purchase Order, View Agreement, and Edit Agreement.

To see the validation errors' details, click the visual aid or inspect the FYI notification that you get when documents fail validation checks. The Document History page also captures additional information when documents fail validation checks after approval.