How can I use social collaboration to collect information on a supplier's business performance?
Use the Social link on the Supplier page to invite the managers of marketing and payables to a conversation to provide information on the supplier.
For example, you're a category manager preparing to meet with one of your suppliers to discuss your business relationship and the supplier's overall performance. Because this supplier is a critical marketing services provider, feedback from the marketing manager will be invaluable. In addition, the payables manager can provide payment details for last quarter.
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Click Social to open the Oracle Social Network window and share or join the supplier profile.
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Click New Related Conversation, add the marketing manager, and request details about Marketing's satisfaction with this supplier.
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Click New Related Conversation, add the payables manager, and request information regarding any late payments or holds for this supplier.
Because you started these conversations from this particular supplier's profile, both threaded discussions are stored and associated with the supplier's profile for future reference.