1. Using Procurement
  2. Control Supplier Communications

Control Supplier Communications

As procurement application administrator, you can control supplier communications using profile options. You can turn on or off supplier communications, or override the supplier recipient email.

For example, you can disable outbound supplier email communication in test environments. You can then simulate procurement flows using data migrated from a production environment, without communicating purchasing documents to your suppliers. Use these two purchasing profile options to control supplier communications.

  • Control Supplier Communication

  • Override Email Address

To configure the profile options, follow these steps:

  1. In the Setup and Maintenance work area, access the Manage Administrator Profile Values task in the Procurement Foundation functional area.

  2. On the Manage Administrator Profile Values page, in the Application drop-down list, select Purchasing. Then click Search.

  3. In the Search Results, locate and click the profile option: Control Supplier Communication.

    1. Use the profile option to control outbound supplier communication. The profile option may only be configured at the site level.

  4. In the PO_CONTROL_SUPPLIER_COMMUNICATION: Profile Values section, select a value. This table lists the values and their descriptions.

    Value

    Description

    Enable

    Select this value to enable all outbound supplier communication.

    Disable

    Select this value to disable all outbound supplier communication.

    Override Email Recipient

    Select this value to simulate communication. All supplier communication, including electronic communication, is directed to the email specified in the profile option: Override Email. An email is sent for all types of communication, without respect to the method specified on a purchasing document.

  5. Click Save.

  6. If you selected the Override Email Recipient value for the Control Supplier Communication profile option, continue to follow these additional steps.

    In the Search Results, locate and click to select the profile option: Override Email Address.

    1. Use the profile option to specify a fixed address to which all supplier email communications are sent. Configure this option when the profile option Control Supplier Communication is set to the value Override Email Recipient. The profile option may only be configured at the site level.

  7. Click Save.

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