How You Maintain Multiple Supplier Emails for Communicating Purchase Orders

Suppliers often require purchase orders be emailed to multiple contacts. However, manually adding supplier email addresses on each purchase order can be error prone, which risks supplier communication and limits touchless buying goals.

Maintaining multiple supplier email recipients on supplier sites for communicating purchase orders automates the process. The correct emails are automatically added to the purchase order when created with no manual intervention. This results in seamless communication of new orders to suppliers thereby reducing fulfillment delays and improving transaction efficiency.

You can add multiple email addresses for a supplier site using: the Edit Supplier Site page, Supplier Site Import, and the Suppliers REST service when email is set as the communication method for the site. Use commas to separate multiple email addresses.

Consider these when you maintain multiple supplier emails for communicating purchase orders:

• When the supplier site emails don't default to the purchase order, and if the supplier site address has an associated contact (referred to as an address contact in the supplier profile), then that contact's email is defaulted onto the purchase order instead. If the site address has no contact or multiple contacts then the supplier site emails will default.
• Purchase agreements don't support multiple communication emails. When defaulting from the supplier site, if multiple supplier site emails exist, then only the first email is defaulted. Otherwise, the defaulting behavior described in the preceding paragraph for the purchase order applies.