Why did the punchout catalog not return items to my shopping cart?

This happens if the return URL sent to the supplier in the punchout setup request is modified by the supplier.

Here's what you should do to avoid invalid URL returns from external supplier sites:

  • Set the ORA_POR_SHORT_RETURN_URL_FOR_PUNCHOUT profile option to Y or,

  • If you have set the profile option to N, ask your suppliers not to truncate or modify the return URL.