Error in Supplier Creation Process

On approving a registration request, data validations are performed again and only after allt he validations are passed, the supplier is created.

If any validation errors are encountered preventing the supplier record from being created, the request ends in an error. The error details can be accessed from the Manage Supplier Registration Requests page. If supplier creation fails then this process takes place:

  • Registration request is approved and the Supplier Creation Status on the registration is marked as Error.
  • A notification is sent.
    • Supplier Administrators that have access to the procurement BU for which the registration was created receive notifications for prospective suppliers.
    • Supplier Managers that have access to the procurement BU for which the registration was created receive notifications for spend authorized suppliers.
  • Supplier Administrators or Supplier Managers can view and fix errors by navigating to the Edit Supplier Registration Request page accessed from the notification, or from the Manage Supplier Registration Requests page.
  • Once the errors are fixed, the supplier is created and the Supplier Creation Status is marked as Completed.
  • In some cases the user may not want to proceed with creating the supplier, for example if the error is for a duplicate supplier that already exists. The user then has the option to cancel the supplier creation by clicking on Cancel Supplier Creation on the Edit Supplier Registration Request page.