How can I diagnose issues with project resources?

Run the Project Resource Validation diagnostic test from the Settings and Actions > Troubleshooting > Run Diagnostic Tests menu to determine whether a specific project or all projects have valid project resources and resource allocations, project roles exist, placeholder resources are associated with project resource requests, and expense resources are valid. The test generates a report showing the results of five eligibility parameters.

  • Project Enterprise Resource Test: Validates that project resources are valid project enterprise resources.

  • Project Role Setup Test: Validates that project roles exist.

  • Labor Resource Allocation Test: Validates that project resources have a valid allocation percentage. The resource assignment from and to date are within the project date range. All of the project resource allocation percentages are greater than zero and result in assigning the resource for less than or equal to 24 hours a day. All project resources are assigned valid project roles.

  • Project Resource Requests for Placeholder Resources Test: Validates that placeholder resources that are associated with a resource request are in a Requested status. None of the placeholder resources that are in a Planned status are associated with resource requests.

  • Expense Resource Test: Validates that project expense resources have no value for percentage allocation, effort, bill rate, cost rate, project role, e-mail, from date, and to date.