How Resource Qualification Score Is Calculated

Objects that Impact the Resource Qualification Score

The following key objects impact the resource qualification score calculation:

Qualifications
Proficiency
Keywords
Project resource request
Resource profile
Resource resume attachment

How the Resource Qualification Score Is Calculated

A resource qualification score consists of two scores: a score for qualifications, such as competencies and language, and a score for keywords.

The following table explains how the resource qualification score is calculated based on content types and keywords on a project resource request.

Qualifications on the Project Resource Request	Resource Qualification Score
Structured content sections in content types templates	Sum of the resource's individual structured content section scores in each content template divided by the total number of content sections. Note: Each unique content item or content section combination is scored individually.
Unstructured keywords	Sum of the resource's individual keyword scores divided by the total number of qualifications
Structured content sections in content templates and unstructured keywords	Average of the structured content score and keyword score
No qualifications	No resource qualification score

Qualification Scores

To determine a resource's score for all qualifications on a request, the application divides the sum of individual qualification scores by the total number of requested qualifications.

The following table lists the rules that determine a resource's score for an individual qualification on a project resource request.

Proficiency Qualification on the Project Resource Request	Resource Profile	Individual Qualification Score
Yes	Resource has the requested qualification and content section with a proficiency that meets the requested proficiency.	100%
Yes	Resource has the requested qualification with a proficiency that's lower or higher than the requested proficiency	50%
Yes	Resource has the qualification but not the requested content section.	0%
Yes or No	Resource doesn't have the requested qualification and content section.	0%
Qualification, but no proficiency	Resource has the requested qualification and content section with a proficiency that is lower or higher than the requested proficiency.	100%

The following table lists the rules that determine a resource's score for a language qualification.

Language Qualification on the Project Resource Request	Resource Profile	Language Qualification Score
Reading, speaking, and writing	Resource has the requested language and content section with proficiency that meet the requested proficiency for reading, speaking, and writing.	Reading 100% Speaking 100% Writing 100% Separate scores for reading, speaking, and writing skills are calculated for a language qualification if you specify proficiency levels for those skills.
Reading and speaking; no proficiency is specified for writing	Resource has the requested language and content section with proficiency that meet the requested proficiency for reading and speaking.	Reading 100% Speaking 100% In this scenario, proficiency are specified for reading and speaking, but not for writing. Therefore, no score is calculated for the writing skill.
Reading and speaking	Resource has the requested language and content section with proficiency that's lower or higher than the requested reading proficiency, and a speaking proficiency that meets the requested speaking proficiency.	Reading 50% Speaking 100%
Language qualification with a specified proficiency	Resource doesn't have the requested qualification	0%
Language qualification with a specified proficiency	Resource has the language but not the requested content section.	0%
Language qualification; no proficiency is specified	Resource has the requested language and content section: The resource's proficiencies aren't considered in the score calculation.	100%

Relative Keyword Scores

This relative keyword score is combined with the qualification score to make up the resource qualification score. This resource qualification score is visible on the Search and Evaluate Resources page, Compare Resources page, and on the Resource Details page that you drill down to from either of these pages.

The application searches the resource's profile and resume attachment for requested keywords in the following resource attributes:

Competencies
Languages
Degrees
Honors and awards
Licenses and certifications
Memberships
Resume text

For example, if you enter the keyword Financial on a project resource request, and a resource profile contains a competency of Financial Industry, the application counts it as a keyword occurrence for the resource.

When you search for resources on the Search and Evaluate Resources page, the application derives a relative keyword score for each requested keyword as follows:

Compares the number of occurrences for a keyword in a resource's profile and resume to the number of occurrences for that keyword in the profiles and resumes of all resources in the search results.
Calculates a resource's score for an individual keyword by dividing the number of keyword occurrences for the resource by the highest number of keyword occurrences for any resource in the search results.

The following table shows examples of resource scores for the keyword Java. Resource A has 10 occurrences of the word Java, which is the highest number of occurrences for all resources in the search results. Therefore, the scores for all resources in the search results are calculated by dividing the number of keyword occurrences in each resource profile and resume by 10.

	Resource A	Resource B	Resource C
Occurrences of Java in resource profile and resume	10	5	0
Keyword score calculation for Java	10 / 10 = 100%	5 / 10 = 50%	0 / 10 = 0%

To determine a resource's score for all keywords on a request, the application divides the sum of individual keyword scores by the total number of keywords on the request.

Note:

If you change the resource pools that you search on the Search and Evaluate Resources page, the resource with highest number of keyword occurrences may change in the search results. This change may impact resource keyword scores because the denominator changes in the relative calculation.

Simple Keyword Scores

If you're considering only one resource to fulfill a project resource request, the keyword score is based on whether the resource profile or resume has at least one occurrence of each requested keyword. This is a simple calculation, for example:

If a resource has one or more occurrences of a requested keyword, then the individual keyword score is 100% for the resource.
If a project resource request contains two keywords, and a resource has one occurrence of the first keyword and zero occurrences of the second keyword, then the individual keyword score for the resource is 50%.

Note:

Because of the difference in relative and simple keyword score calculations, a resource qualification score might be different on the Resource Details page that you open directly from the project resource request than the score for the same resource on the Search and Evaluate Resources page. The score on the Resource Details page that you open from the request is based on the simple calculation because you aren't comparing resources. The score on the Search and Evaluate Resources page is based on the relative calculation for all resources in the search results.