1. Using Project Execution Management
  2. Introduction to Oracle Digital Assistant

Introduction to Oracle Digital Assistant

Oracle Digital Assistant helps you accomplish your tasks using natural conversation through channels such as SMS and mobile app.

It uses skills, which are individual bots, to interact with you and perform specific types of tasks. Skills contain conversational elements to identify your inputs and identify the intent. Project application administrators must enable the required skills before you can use them.

Each skill enables you to perform multiple actions. An action that you can perform using the Oracle Digital Assistant is known as an intent.

Before You Start

  • Ensure that project application administrator has enabled the required skill.

  • Ensure that you have the required privileges. The existing functional privileges and business rules in the PPM Cloud application also secure intents. For example, you must be an employee or contingent worker and have the Project Time Entry Mobile Duty to enter time.

  • Get access to one of the supported channels. Supported channels are SMS and Mobile App.

Considerations for Interacting with Intents

  • To identify a specific project, task, or deliverable by name, you must qualify the name with the business object type. For example, Show me details for project Stark Designs. Adding the word 'project' directly before the project name, 'Stark' in this case, instructs the digital assistant to look for the project whose name is 'Stark Designs' or contains 'Stark'.

  • If the assistant doesn't find an exact match for a business object, it looks for similar names. For example, 'Mark task Design as started' can be used to start a task with the name, 'Design Test Plan'.

  • If the assistant can't uniquely identify your project, task, or deliverable, then it presents a list to choose from. For example, if you enter 'Mark task Design as complete' and there are multiple tasks whose names start with 'Design', then the digital assistant will display those task names and prompt you to select one.

  • English is the only supported language. However, you can use a translation service to translate requests to English and responses from English.

Getting Started

To get started, greet the digital assistant or ask for help to find out what you can do. Here are some sample phrases you can use:

  • Hi

  • Hello

  • Hey

  • What can I do?

  • What can you do?

  • What can you do for me?