Why is a user with the Labor Distribution Administrator role not seeing the right list of people?

If the user was able to view persons in the Find Person page earlier, have the user clear the browser cache and refresh the page.

If that does not resolve this problem, a security administrator should run the scheduled processes below to ensure that users and roles have been updated effectively.

  1. Send Pending LDAP Requests
  2. Retrieve Latest LDAP Changes
  3. Import User and Role Application Security Data

For information on how you can control the list of users that a labor distribution administrator can see, review the Setting Up the HCM Security Framework for Appropriate Access to Persons and Pay Elements Across an Enterprise topic in the How do I set up roles and responsibilities for Labor Distribution? guide.