Cancel an Original Standard Invoice with the Assistant
This topic provides steps for using the Project Contract Invoicing Assistant to create a cancel credit invoice for an original standard invoice.
Before You Start
Make sure you know the exact contract number and invoice number for the original standard invoice.
Steps
- Open the Project Contract Invoicing Assistant.
- Ask the assistant to cancel the invoice.
- Provide the contract number and invoice number if the assistant prompts for missing information.
- Review the result returned by the assistant.
Sample Prompt
Cancel invoice 2078 for contract 100245.
When Cancellation isn't Allowed
The assistant doesn’t complete the action in these cases:
- The invoice isn’t a standard invoice.
- The original standard invoice isn’t in Accepted status.
- The invoice is already fully credited.
- The invoice can’t be identified from the information provided.
Note: Users can use the assistant to perform the Cancel Invoice
crediting action only on standard invoices in Accepted status.