Business Rules Framework Event Details
This topic provides additional details for business rule events to help you make decisions regarding your implementation of the Business Rules Framework.
Permits
The following table provides additional details for events related to permits. The events are sorted by Resource.
|
Event |
Details |
|---|---|
|
Resource: Fee Communications Event: New Fees Due |
Description: New fees have been assessed and are due. Trigger: Click Add Fees on the Fees and Payments tab in the permit details. Actions: Send Communication Communication Event: New Fees Due (LNP-FEES-001) |
|
Resource: Inspection Event: Inspection Requested |
Description: An inspection is created. Trigger: Select Add Inspection from the permit or the Inspections page, provide the required information, and click Submit on the Inspections page. This can occur also from the mobile application and IVR. Actions:
Communication Event: Inspection Requested (LNP-INSPREQ-001) |
|
Resource: Inspection Event: Final Inspection Passed |
Description: Indicates that the final inspection is complete with a passing result. Trigger: For a final inspection, click Submit on the Inspection Result page. Actions:
Communication Event: Final Inspection Passed (LNP-FINALINSP-001) |
|
Resource: Inspection Event: Inspection Canceled |
Description: Indicates that an inspection is canceled. Trigger: Select Cancel Inspection for the inspection. An inspection can be canceled from the supervisor calendar, inspections console, the Inspections tab in the transaction details, or from the inspection request. Actions:
Communication Event: Inspection Canceled (LNP-INSPCANC-001) |
|
Resource: Inspection Event: Inspection Rescheduled |
Description: Indicates that an inspection is rescheduled. Trigger: Click Select a Different Time for a currently scheduled inspection, determine a new time, click Select, and click Submit. An inspection can be rescheduled from the supervisor calendar, inspections console, the Inspections tab in the transaction details, or from the inspection request. Actions:
Communication Event: Inspection Rescheduled (LNP-INSPRESCH-001) |
|
Resource: Inspection Event: Inspection Scheduled |
Description: Indicates that an inspection is scheduled. Trigger: For a newly added inspection, click Select a Time, determine a time slot, click Select, and click Submit. An inspection can be scheduled from the supervisor calendar, inspections console, the Inspections tab in the transaction details, or from the inspection request. Actions:
Communication Event: Inspection Scheduled (LNP-INSPSCH-001) |
|
Resource: Inspection Event: Inspection Complete |
Description: Notification sent to applicants when final inspection results have been determined. Trigger: Click Submit on the Inspection Result page or from Inspection Details page within the Mobile Inspector app. Actions:
Communication Event: Inspection Complete (LNP-INSPCOMP-001) |
|
Resource: Inspection Event: Before Inspection Saved |
Description: Before an inspection is saved. Trigger:
Actions:
Communication Event: Before Inspection Saved (LNP-INSPRSAVE-001) |
|
Resource: Inspection Event: Inspection ETA Updated |
Description: Indicates that the estimated time of arrival for a scheduled inspection is updated. Trigger: From the Actions menu in the Mobile Inspector app, select Update ETA. On the Estimated Time of Arrival page, select a new time, and click Save. Actions:
Communication Event: Inspection ETA Updated (LNP-INSPETAUPDATE-001) |
|
Resource: Permit Application Contact Event: Permit Additional Contact Added |
Description: Additional contact is added to the permit. Trigger: Click Add New Contact in the Additional Contacts grid on the Contacts page in permit details, and either select an existing contact or create a new one. Actions: Send Communication Communication Event: Permit Additional Contact Added (LNP-CONTACT-ADD) |
|
Resource: Permit Document Event: Permit Document Attached |
Description: Applicant attaches a permit document. Trigger: Click Add on Attachments page in permit details, select a document to upload, and click Upload on the Add Attachments dialog box. Actions: Send Communication Communication Event: Permit Document Attached (LNP_ATTACHMENT_UPLOADED) |
|
Resource: Permit Inspection Document Event: Permit Document Attached for Inspection Supervisor |
Description: Applicant attaches a permit document for the inspection supervisor. Trigger: Click Add on Attachments page in permit details, select a document to upload, and click Upload on the Add Attachments dialog box. Actions: Send Communication Communication Event: Permit Document Attached for Inspection Supervisor (LNP_ATTACHMENT_SUP_UPLOADED) |
|
Resource: Permit Inspection Document Event: Permit Document Attached for Inspector |
Description: Applicant attaches a permit document for the inspection supervisor. Trigger: Click Add on Attachments page in permit details, select a document to upload, and click Upload on the Add Attachments dialog box. Actions: Send Communication Communication Event: Permit Document Attached for Inspector (LNP_ATTACHMENT_INS_UPLOADED) |
|
Resource: Permit Plan Review Event: Permit Plan Review Finalized |
Description: Indicates that the permit plan review is finalized. Trigger: Click Finalize Session for the plan review session in Bluebeam Studio™. Actions: Send Communication Communication Event: Permit Plan Review Finalized (LNP_PR_FINALIZED) |
|
Resource: Permit Plan Review Event: Permit Plan Review Ready To Finalize |
Description: Indicates that the permit plan review is ready to finalize. Trigger: Click Save after the last reviewer provides a decision or the review is marked N/A, and it is an electronic review. Actions: Send Communication Communication Event: Permit Plan Review Ready To Finalize (LNP_PR_READY_TO_FINALIZE) |
|
Resource: Permit Plan Review Event: Permit Plan Review Completed or Canceled |
Description: Indicates that the permit plan review is completed or canceled. Trigger:
Actions:
Communication Event: Inspection Scheduled (LNP-INSPSCH-001) |
|
Resource: Permit Plan Review Document Event: Permit Document Attached for Plan Coordinator |
Description: Applicant attaches a plan review document for the plan coordinator. Trigger: Click Add on Attachments page in permit details, select a document to upload, and click Upload on the Add Attachments dialog box. Actions: Send Communication Communication Event: Permit Document Attached for Plan Coordinator (LNP_ATTACHMENT_PCC_UPLOADED) |
|
Resource: Permit Plan Review Document Event: Permit Document Attached for Plan Reviewers |
Description: Applicant attaches a plan review document for plan reviewers. Trigger: Click Add on Attachments page in permit details, select a document to upload, and click Upload on the Add Attachments dialog box. Actions: Send Communication Communication Event: Permit Document Attached for Plan Reviewers (LNP_ATTACHMENT_PR_UPLOADED) |
|
Resource: Permits Workflow Communications Event: Permit Canceled |
Description: Applicant receives email or alert notification when a permit is canceled. Trigger: Select Cancel Application for a permit in the state of Pending, enter the cancellation reason, and click Yes on the Cancel Application page. Actions:
Communication Event: Permit Canceled (LNP-CANCEL-COMMUNICATION) |
|
Resource: Permits Workflow Communications Event: Permit Application Updated |
Description: Initiates actions when a permit application is updated. Trigger: This event must be triggered from the workflow model. Actions:
Communication Event: Permit Application Updated (LNP-PERMIT-UPDATE) |
|
Resource: Permits Workflow Communications Event: Permit Contact Added to Application |
Description: Contacts are added to permit application. Trigger: Occurs when a new application has been submitted. All contacts added during the application intake are notified. It is recommended to include all contacts in the communication template. Actions:
Communication Event: Permit Contact Added to Application (LNP-CONTACT-ADD-TO-APP) |
|
Resource: Permits Workflow Communications Event: Permit Withdrawn |
Description: Applicant receives email or alert notification when a permit is withdrawn. Trigger: Click Withdraw Application on the Overview tab of the permit details, enter the reason, and click OK. Actions:
Communication Event: Permit Withdrawn (LNP-WITHDRAW-COMMUNICATION) |
Planning and Zoning
The following table provides additional details for events related to permits. The events are sorted by Resource.
|
Event |
Details |
|---|---|
|
Resource: Activity Tracking Event: Planning Activity Updated |
Description: Indicates that an activity is updated. Trigger: Updating the Activity Status or Due Date field on the Activity Tracking list page, and click Save. Actions:
Communication Event: Planning Activity Updated (COM-ACT-UPDATE) |
|
Resource: Hearing Notification Event: Hearing Appealed |
Description: Notifies that an appeal is submitted for the public hearing. Trigger: On the Request Appeal page, provide the required information and click the Confirm and Pay button. Actions: Send Communication Communication Event: Hearing Appealed (PZ-HRGS-APPEAL-NOTIFY) |
|
Resource: Hearing Notification Event: Hearing Canceled |
Description: Notifies that the public hearing is canceled. Trigger: An application previously inserted into the calendar on the Hearing Scheduler has the hearing date changed using the Cancel action. Actions: Send Communication Communication Event: Hearing Canceled (PZ-HRGS-SCHD-CANCEL) |
|
Resource: Hearing Notification Event: Hearing Decision Changed |
Description: Notifies that the public hearing decision is updated. Trigger: On the Update Decision page, select a value from the Decision drop-down list, and click Save. Actions: Send Communication Communication Event: Hearing Decision Changed (PZ-HRGS-DECISION-CHANGED) |
|
Resource: Hearing Notification Event: Hearing Re-scheduled |
Description: Notifies that there is a change in the date of the public hearing. Trigger: An application previously inserted into the calendar on the Hearing Scheduler has the hearing date changed using the Reschedule action. Actions: Send Communication Communication Event: Hearing Re-scheduled (PZ-HRGS-SCHD-RESCHEDULE) |
|
Resource: Hearing Notification Event: Hearing Schedule Finalized |
Description: Notifies that the public hearing is scheduled on a finalized date. Trigger: An application has been added to the calendar on the Hearing Scheduler page with a Schedule Status of Final, a previously added application has the Schedule Status updated to Final, or the status is changed using the Finalize action. Actions: Send Communication Communication Event: Hearing Schedule Finalized (PZ-HRGS-SCHD-FINAL) |
|
Resource: Hearing Notification Event: Hearing Scheduled Tentatively |
Description: Notifies that the public hearing is scheduled on a tentative date. Trigger: An application has been added to the calendar on the Hearing Scheduler page with a Schedule Status of Tentative. Actions: Send Communication Communication Event: Hearing Scheduled Tentatively (PZ-HRGS-SCHD-TENTATIVE) |
|
Resource: Planning and Zoning Application Event: Planner Assigned |
Description: A planner is assigned for the application. Trigger: When a planner is assigned from the Overview page of the planning application details page, or on the planner worklist Unassigned Planners tab. Actions:
Communication Event: Planner Assigned (PNZ-ASSIGN-PLANNER) |
|
Resource: Planning and Zoning Application Event: Planner Reassigned |
Description: A planner is reassigned for the application. Trigger: When a planner is reassigned from the Overview page of the Planning Application Details page, or on the Planner Worklist Unassigned Planners tab. Actions:
Communication Event: Planner Reassigned (PNZ-REASSIGN-PLANNER) |
|
Resource: Planning and Zoning Application Contacts Event: Planning and Zoning Additional Contact Added |
Description: Additional contact added to a planning application or pre-application. Trigger: Click Add New Contact in the Additional Contacts grid on the Contacts page in planning application details, and either select an existing contact or create a new one. Actions: Send Communication Communication Event: Planner Assigned (PNZ-ASSIGN-PLANNER) |
|
Resource: Planning and Zoning Workflow Communications Event: Planning and Zoning Contact Added to Application |
Description: Contacts are added to pre-application or planning application during the application intake form. When submitted. Trigger: Occurs when a new application has been submitted. All contacts added during the application intake are notified. It is recommended to include all contacts in the communication template. Actions:
Communication Event: Planning and Zoning Contact Added to Application (PZ-CONTACT-ADD-TO-APP) |
|
Resource: Planning and Zoning Workflow Communications Event: Planning Application and Pre-Application Updated |
Description: Initiates actions when a planning application or a pre-application is updated. Trigger: This event is triggered by the workflow model. Actions:
Communication Event: Planning Application and Pre-Application Updated (PZ-PLANNING-UPDATE) |
|
Resource: Planning Plan Review Event: Planning Plan Review Completed or Canceled |
Description: Indicates that the planning plan review is completed or canceled. Trigger: When the last reviewer provides a decision status for a plan review cycle, it is automatically closed. Upon closing, the overall review status changes to Complete. Or, on the Plan Reviews page, click the Cancel Review Cycle button to cancel a plan review cycle that is active. Actions: Send Communication Communication Event: Planning Plan Review Completed or Canceled (PNZ_MPR_REVIEW_COMPLETED) |
|
Resource: Planning Plan Review Event: Planning Plan Review Finalized |
Description: Indicates that the planning plan review is finalized. Trigger: Click Finalize Session for the plan review session in Bluebeam Studio™. Actions: Send Communication Communication Event: Planning Plan Review Finalized (PZ-HRGS-SCHD-FINAL) |
|
Resource: Planning Plan Review Event: Planning Plan Review Ready To Finalize |
Description: Indicates that the planning plan review is ready to finalize. Trigger: Click Save after the last reviewer provides a decision or the review is marked N/A, and it is an electronic review. Actions: Send Communication Communication Event: Planning Plan Review Ready To Finalize (PNZ_PR_READY_TO_FINALIZE) |
|
Resource: Pre-Application Meeting Request Notification Event: Planning Application Meeting Canceled |
Description: Notifies that the planning application meeting is canceled. Trigger: On the Planning Application details page, select the Meetings tab for the planning application. Click Cancel for a meeting in the list. Actions: Send Communication Communication Event: Planning Application Meeting Canceled (PZ-NA-MEETCAN-001) |
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Resource: Pre-Application Meeting Request Notification Event: Planning Application Meeting Remove Invitees |
Description: Notifies that the invitee has been removed from the meeting. Trigger: Invitees previously on the invite list are removed, and the update has been saved. Actions: Send Communication Communication Event: Planning Application Meeting Remove Invitees (PZ-NA-MEETREM-001) |
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Resource: Pre-Application Meeting Request Notification Event: Planning Application Meeting Scheduled |
Description: Notifies that the planning application meeting is scheduled on a tentative date. Trigger: A meeting has been scheduled on the calendar. Actions: Send Communication Communication Event: Planning Application Meeting Scheduled (PZ-NA-MEETSCH-001) |
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Resource: Pre-Application Meeting Request Notification Event: Planning Application Meeting Updated |
Description: Notifies that there is a change in the planning application meeting date. Trigger: An update has been made to the meeting and saved. Actions: Send Communication Communication Event: Planning Application Meeting Updated (PZ-NA-MEETUPD-001) |
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Resource: Pre-Application Meeting Request Notification Event: Pre-Application Meeting Canceled |
Description: Notifies that the pre-application meeting is canceled. Trigger: On the Planning Application details page, select the Meetings tab for the planning pre-application. Click Cancel for a meeting in the list. Actions: Send Communication Communication Event: Pre-Application Meeting Canceled (PZ-PREAPP-MEETCAN-001) |
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Resource: Pre-Application Meeting Request Notification Event: Pre-Application Meeting Remove Invitees |
Description: Notifies that the invitee has been removed from the meeting. Trigger: Remove a row in the invitees list for a meeting. Actions: Send Communication Communication Event: Pre-Application Meeting Remove Invitees (PZ-PREAPP-MEETREM-001) |
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Resource: Pre-Application Meeting Request Notification Event: Pre-Application Meeting Scheduled |
Description: Notifies that the pre-application meeting is scheduled on a tentative date. Trigger: Click the Schedule button on the meeting request page. Actions: Send Communication Communication Event: Pre-Application Meeting Scheduled (PZ-PREAPP-MEETSCH-001) |
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Resource: Pre-Application Meeting Request Notification Event: Pre-Application Meeting Updated |
Description: Notifies that there is a change in the pre-application meeting date. Trigger: Update a scheduled meeting and save your changes. Actions: Send Communication Communication Event: Pre-Application Meeting Updated (PZ-PREAPP-MEETUPD-001) |