Withdrawing an Application
Only agency staff can withdraw applications that have been submitted for processing and are in progress.
Agency staff can withdraw applications with a system status of Submitted or in-progress statuses on behalf of an applicant. An applicant can’t initiate an application withdrawal in the system.
Submitted
In Progress
Plan Review
Permit Issued
Inspection
Submitted
In Progress
Hearing
When you withdraw an application that is in progress, the system also cancels or withdraws any of the following that are associated with the application:
Open permit inspections
Open plan review cycles and reviewers
Scheduled pre-application meetings
Scheduled public hearings
Tracked planning application activities
The system status of the application changes to Withdrawn.
For information about canceling an application that hasn’t been submitted yet and is still in a pending status, see Canceling an Application.
Security Details for Withdrawing an Application
This section describes important security roles, requirements, or considerations specific to withdrawing an application.
Primary Role |
Access Description |
Associated Job Roles and Abstract Roles |
---|---|---|
PSC Withdraw Permit Application |
Allows an agency user to withdraw a permit application after submission. |
PSC System Administrator PSC Principal Planner PSC Permits Supervisor PSC System Administrator PSC Permit Technician |
Primary Role |
Access Description |
Associated Job Roles and Abstract Roles |
---|---|---|
PSC Withdraw Planning Application |
Allows an agency user to withdraw a planning application after submission. |
PSC System Administrator PSC Zoning Administrator PSC Planning Assistant PSC Associate Planner PSC Principal Planner |
For more information on creating roles for Public Sector Licensing and Permits, see Creating Custom Roles for Public Sector Licensing and Permitting.
For more information on all the predefined security data such as abstract roles, job roles, privileges and so on, see the Security Reference for Oracle Public Sector Licensing and Permitting.
Withdrawing In-Progress Applications
You withdraw an application on the Overview page in the application details. Agency staff must have the correct permissions to withdraw an application.
To withdraw an application:
Select Permits or Planning Applications tile on the Agency Springboard.
On the Transactions page, click the row for the permit or planning application that you want to withdraw.
On the Overview page, click the Withdraw Application button.
On the Withdraw Application page, enter the reason for withdrawing the application.
Click OK.