Depositing Funds

Agency Staff and authorized users can track funds deposited into a deposit account.

Agency Staff with the manage deposit account privilege can record deposits received into a deposit account.

Authorized users with access to deposit can make deposits into a deposit account.

If checks are returned for lack of sufficient funds, agency staff with the manage account privilege can reverse the deposit recorded for a deposit account.

Adding Funds to a Deposit Account

1. Select Billing and Payment > Deposit Accounts.

2. On the Deposit Accounts page, click Activity in the left hand navigation.

3. Click Add Deposit and enter the deposit amount, and select an Authorized User.

4. Click Submit.

5. Select the payment method and continue to complete the payment.

Reversing Funds

1. Select Billing and Payment > Deposit Accounts.

2. On the Deposit Accounts page, click Activity in the left hand navigation.

3. Click the row for the deposit to reverse.

4. Click Reverse Deposit, select a reversal reason, and submit the reversal request.