Withdrawing an Application

Only agency staff can withdraw applications that have been submitted for processing and are in progress.

Agency staff can withdraw applications with a system status of Submitted or in-progress statuses on behalf of an applicant. An applicant can’t initiate an application withdrawal in the system.

You can withdraw permit applications with one of these statuses:

• Submitted

• In Progress

• Plan Review

• Permit Issued

• Inspection

And you can withdraw planning applications with one of these statuses:

• Submitted

• In Progress

• Hearing

When you withdraw an application that is in progress, the system also cancels or withdraws any of the following that are associated with the application:

• Open permit inspections

• Open plan review cycles and reviewers

• Scheduled pre-application meetings

• Scheduled public hearings

• Tracked planning application activities

The system status of the application changes to Withdrawn.

For information about canceling an application that hasn’t been submitted yet and is still in a pending status, see Canceling an Application.

Security Details for Withdrawing an Application

This section describes important security roles, requirements, or considerations specific to withdrawing an application.

Primary Role	Access Description	Associated Job Roles and Abstract Roles
PSC Withdraw Permit Application	Allows an agency user to withdraw a permit application after submission.	PSC System Administrator PSC Principal Planner PSC Permits Supervisor PSC System Administrator PSC Permit Technician

Primary Role	Access Description	Associated Job Roles and Abstract Roles
PSC Withdraw Planning Application	Allows an agency user to withdraw a planning application after submission.	PSC System Administrator PSC Zoning Administrator PSC Planning Assistant PSC Associate Planner PSC Principal Planner

For more information on creating roles for Public Sector Licensing and Permits, see Creating Custom Roles for Oracle Permitting and Licensing.

For more information on all the predefined security data such as abstract roles, job roles, privileges and so on, see the Security Reference for Oracle Public Sector Licensing and Permitting.

Withdrawing In-Progress Applications

You withdraw an application on the Overview page in the application details. Agency staff must have the correct permissions to withdraw an application.

To withdraw an application:

1. Select Permits or Planning Applications tile on the Agency Springboard.

2. On the Transactions page, click the row for the permit or planning application that you want to withdraw.

3. On the Overview page, click the Withdraw Application button.

4. On the Withdraw Application page, enter the reason for withdrawing the application.

5. Click OK.