Viewing Application Status History

You can view the history of application status changes on the Status History page in the application details.

Whenever the status changes for a transaction, the change is recorded and viewable in the details for the application. The status history is display-only.

Reviewing the Status History

  1. Select Business License Transactions, Permits, or Planning Applications on the Agency Springboard.

  2. Click the row for a permit or planning application to access the detail.

  3. Click the Additional Information menu item in the left panel.

  4. Click the Status History link to view the Status History page for the permit or planning application.

    Page Element

    Description

    Status

    Displays all of the transaction statuses that have been applied to the application.

    For a list of transaction statuses, see Setting Up Transaction Statuses.

    Updated By

    Displays the name of the person who performed the action that updated the status in the system.

    Updated Date

    Displays the date when the status changed for the application. The dates are displayed by the first to latest status.

    Reason

    Displays the justification for withdrawing an in-progress application or for canceling a pending application. A reason is required when the agency staff withdraws or cancels an application.