Making Code Enforcement Payments

The code enforcement landing page for public users includes an option for paying fees associated with a case or citation.

Note: The person paying the citation must be a registered user. For information on user registration, seeThe Public User Registration Process.

To pay fees associated with case, a public user follows these steps:

1. On the code enforcement landing page, the user clicks the CE Payments tile.

2. The user signs in if prompted.

3. On the Code Enforcement Payments page the user selects one of the options to pay:

   • Case

   • Citation

4. The user enters the ID of the case or citation and clicks the Search button.

5. The page shows the total amount due. The user clicks the Pay button.

   Note: You can’t pay for items in progress or with no balance.

6. On the Checkout page, the user selects a payment method and follows the instructions to complete the payment.

7. Once the payment is successful, a confirmation message appears. The fee details are updated in the Fees and Payments page in the case details. Agency staff can view the updated fee details in the Fees and Payments page from the case details. See Working with Code Enforcement Fees and Payments.